What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
1
Since last award
96 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Configurable Knowledge Repository
Reporting and Analytics
Social Features
Cataloging
Workflow and Approval Management
Intelligent Search
API Integration
AI Capabilities
Rich Text Editor
Multiple File Type Support
Role-Based Access
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
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Bitrix24 Reviews
George K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
"Majestic product to use"!
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Spellbinding with it's startling with video and voice collaboration to ensure productivity on projects.
What is your favorite aspect of this product?
Mind blowing with it's instant messaging and notifications.
What do you dislike most about this product?
Mesmerizing with instant messaging.
What recommendations would you give to someone considering this product?
I adore how startling it is with instant messaging and video and voice collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Patrick G.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Powerful intranet solution for any company.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
We utilize Bitrix24 within the company for inner communications, worker catalog, archive administration, inner chat device, shared calendar, etc. It's moreover acting as a spine for CRM, it makes a difference capture the correct data and brings insights to it, ready to target the correct and particular clients for our promoting campaigns, Bitrix24 does this brilliantly and has made a difference a parcel.
What is your favorite aspect of this product?
It has numerous capacities and modules that can be enacted or deactivated agreeing to the comfort and needs of the company, it is exceptionally simple to execute and is prepared to utilize, it is exceptionally great as a corporate social network. I truly just like the IP Communication include, this include is excellent and makes a difference to collaborate and communicate superior, this program can be gotten to from anyplace on a cell phone fair by having the mobile app, moreover extend administration conceivable, permits you to form custom areas and a self-hosting alternative is additionally included.
What do you dislike most about this product?
There are a few aspects that aren't polished or clear enough; it lacks an accounting function; I'd like to have an idea management area and a training schedule with enrollment management; and it's not very rapid or robust development, but he does it very effectively.
What recommendations would you give to someone considering this product?
It may be used as your company's intranet as well as a CRM or project management tool, because you have an incredible number of sophisticated services accessible, with the exception of advanced CRM and Tasks or a massive quantity of online storage. The activity stream is one of the best in its class, and the left navigation may be customized to conceal anything you don't require.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Andrey L.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Aug 2023
popular crm and social collaboration tool
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
It makes efficient integration of CRM software and project management tools: sceduling, time rationing, data collaboration and communication tool. It is focused on sales but give option to add management features on the go even having but not limited with disk space interation and call collaborations. It has good design and is popular for the reasonable price to achieve result in measurable time for project start.
What is your favorite aspect of this product?
It is lightweight mobile application ad easy intergrates any mobile operator to have your distributed sales team on the go. It is moderately priced and has wide options for integrations. It has build in time tracker capabilities. It is widely sreaded in Central and Eastern Europe - you do not need to spend time to educate new sales personnel so means less duration for onboarding period.
What do you dislike most about this product?
Web application is heavy weight and can periodically dump. There is no AI assisted time tracking capabilities to have a screen captions and activity controls. It has wide features besides core - CRM function but missing accounting and financial planing, logistics modules. So, it is not ERP but mostly CRM. You can add functionality to get full reporting cycle only buying 1C software but it localised in Russia so it can be suspended by vendor if only your jurisdiction occured in non friendly lists. It depends for the same reason Data localisation - where are located servers to store your data and it makes sence that data mirrors could be there.
What recommendations would you give to someone considering this product?
Product formally in NorthAm but has large history of relationship with 1C. Sure both are cool but till conflict exists there is always probability to get support of a product suspended. Use for small projects who does not need to refer a large legacy periods of data. Sure good for a large amount of people uses Bitrix: knowledgeble, experienced for this product use - so no need for extra support and tuition of new staff.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service