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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Includes Product Enhancements
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Campaign Management
Basic Reporting and Analytics
Content Authoring
Mobile Optimized
Text Messaging
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Brevo Reviews
Vinay D.
- Role: C-Level
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Brevo email marketing is pricey
Likeliness to Recommend
What differentiates Brevo from other similar products?
Their pricing does not change often as they do keep the same pricing
What is your favorite aspect of this product?
YOU can easily embed the Brevo email marketing features into any solution using the API and have the best user interface for a quicker navigation
What do you dislike most about this product?
Brevo free version supports very limited email contacts, like 300 contacts in the free version which is too smaller compared to other solution
What recommendations would you give to someone considering this product?
It is a professional tool to use but you should keep in mind that Brevo do have limited templates
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Kitenda R.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Initial Implementation
Submitted Sep 2024
Brevo delights
Likeliness to Recommend
What differentiates Brevo from other similar products?
Brevo is priced basing on the volume of emails you are sending to subscribers and basing on subscribers or contact list hence being more scalable
What is your favorite aspect of this product?
I like the email templates, looks beautiful and 100% customized hence saving me more time
What do you dislike most about this product?
I would like to see a very good looking user interface than the current one
What recommendations would you give to someone considering this product?
Yes, I would recommend the solution because of the fair pricing
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Over Delivered
Ajeet K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
A professional marketing automation tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
At the same subscription, the tool offer a lot of service including live chat, email marketing, SMS and Whatsapp where other provides would charge independently, also Brevo has got good customer care team who responds faster to technical questions
What is your favorite aspect of this product?
It is easy to personalize messages for marketing within Brevo whether SMS, Email or on WhatsApp by using a name tag which automatically picks the name of the recipient and inserts in the tag placeholder as this shows professionalist and increases trust with our clients . Also Brevo is cheap and easy to implement and configure
What do you dislike most about this product?
You need to recharge the wallet for each service independently like SMS are charged independently, emails and WhatsApp marketing as well which makes Brevo to becomes more expensive in the long run
What recommendations would you give to someone considering this product?
Yes, I would recommend Brevo, it is easy, cheap and reliable to use
Pros
- Caring
- Respectful
- Fair
- Helps Innovate
