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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Includes Product Enhancements
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Campaign Management
Basic Reporting and Analytics
Content Authoring
Mobile Optimized
Text Messaging
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
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Brevo Reviews
Joseph E.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
Ease of use is significantly better than Mailchimp
Likeliness to Recommend
What differentiates Brevo from other similar products?
It provides a better solution to other software packages on the market
What is your favorite aspect of this product?
Being able to review results easily and it saves time in putting the marketing material together for sending mail shots by email.
What do you dislike most about this product?
The statistics from the email marketing conducted was not the most comprehensive.
What recommendations would you give to someone considering this product?
Consider the amount of time you will spend with the software and how easy to use it needs to be
Pros
- Inspires Innovation
- Altruistic
- Acts with Integrity
- Client's Interest First
Daniel Ernesto R.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
We keep in regular contact with our users
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendinblue is a cloud-based marketing communication software that performs tasks related to the governance of marketing automation, email campaigns, transactional emails and SMS messages. It is crafted to be an all-in-one tool for all digital marketing needs.
What is your favorite aspect of this product?
I use Sendinblue's transactional email service to meet my clients' needs and add a professional touch to my services. Sendinblue is great for small businesses getting started with email marketing. It's easy to set up, the plans are flexible and there is plenty of room to instill your craft within the functionality.
What do you dislike most about this product?
Images and text do not line up, not in all sections, but in 2 sections of the 5 sections. Also, the Read Full Article text on the button does not display acceptably. Again, not a professional stance for us that we are not happy with.
What recommendations would you give to someone considering this product?
The strengths lie within the multiple facets of marketing and pricing. The brilliant approach of paying per text message sent on a monthly plan is excellent. Other platforms wanted a monthly fee that would have cost me much more. They have other services that I would love to try soon, such as Facebook ad campaigns. Delighted to be working with them and hope this record continues. All the best to everyone.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Aviral J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Excellent for beginner Email Marketing.
Likeliness to Recommend
What differentiates Brevo from other similar products?
Ease of use. From the get go, sendinblue is much more user friendly.
What is your favorite aspect of this product?
Easy to customize and provides great insights for anyone getting started with Email marketing.
What do you dislike most about this product?
I wish there were pre-made templates and more interactive widgets/elements.
What recommendations would you give to someone considering this product?
Get started with this and move to something like Mailmodo.
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Effective Service
