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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Includes Product Enhancements
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Campaign Management
Basic Reporting and Analytics
Content Authoring
Mobile Optimized
Text Messaging
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
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Brevo Reviews
Leon K.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2022
Excellent planner to handle the commercial program
Likeliness to Recommend
What differentiates Brevo from other similar products?
A secure platform where people can pass on through email and messages. It’s great storage for the cloud to protect the information and help to share the information when asked. Thus, our search ends here with this best quality application that’s not only serving us with good managing abilities but provides many ways of communication.
What is your favorite aspect of this product?
If there is something special and unique in software then Sendinblue is that character. Whole business can be commanded by this powerful application.
What do you dislike most about this product?
An application with some unexceptional features to allocate the product ranking. Networking matters a great deal for its proper working otherwise no one puts up a touch on this application in its characteristics.
What recommendations would you give to someone considering this product?
Our all-time favorite and functional application to serve all big and small ventures. Everything is easily accessible and it turns out big cloud storage to pull through all files and data. This software can pull through unlimited contacts due to its heavy memory and emails are the best means to communicate with customers and companies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Bryan H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Email Marketing Made Simple & Streamlined
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendinblue is not only easy to use, it offers great email deliverability with a solid template builder and more. Other products get bogged down with too many features, but Sendinblue makes building emails easy with a drag-and-drop approach.
What is your favorite aspect of this product?
Sendinblue makes getting out new campaigns easy and efficient, which is especially important when we're on a deadline to get a blast out about something urgent. Additionally, Sendinblue integrates seamlessly into our email marketing workflow.
What do you dislike most about this product?
Costs can certainly add up, depending on how many emails your organization sends. Email volume is something to consider when making the purchase, however it's also quite competitive when comparing other vendor prices.
What recommendations would you give to someone considering this product?
If you need a simple and easy-to-use email marketing tool, Sendinblue is worth looking at. It keeps our business efficient with a solid email builder and other useful features, such as A/B testing and more.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Lorenzo M.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Nov 2021
"Good product, many features, results guaranteed"
Likeliness to Recommend
What differentiates Brevo from other similar products?
Ease of use is the real distinctive factor.
What is your favorite aspect of this product?
It's intuitive and this is something you can't find anywhere out there.
What do you dislike most about this product?
Limited functionalities when you need to customise further.
What recommendations would you give to someone considering this product?
First consider your goals, make a preliminary analysis of the real features you'll need by contacting an expert consultant.
Pros
- Client's Interest First
- Includes Product Enhancements
- Helps Innovate
- Enables Productivity
Cons
- Commodity Features
- Leverages Incumbent Status
- Security Frustrates
