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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Includes Product Enhancements
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Campaign Management
Basic Reporting and Analytics
Content Authoring
Mobile Optimized
Text Messaging
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
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Brevo Reviews
Marianne M.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: Initial Implementation
Submitted Nov 2021
Affordable and easy to use!
Likeliness to Recommend
What differentiates Brevo from other similar products?
Its cost: Sendinblue is really affordable and includes a lot of features at a really reasonable price! It’s ideal for small businesses like my company.
What is your favorite aspect of this product?
This software is really easy to use, even when you are not used to these kinds of softwares. And when you have a question or any kind of issue with it, their team is helpful, nice and reactive!
What do you dislike most about this product?
It can sometimes be a little bit slow when you are in the « drag and drop » area of a new emailing campaign.
What recommendations would you give to someone considering this product?
If you are a small or medium company, you should definitively try Sendinblue for your emailing campaigns!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jay .
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Amazing Team and Great Marketing Tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendinblue Tech team works really well. We used the product for email campaign to notifying our customer about our business. We used so many tool before that but what sendinblue makes different that there team who support you at every aspects of installation this tool that is too easy to setup.
What is your favorite aspect of this product?
Email campaigning works really well for us that help us to reach 7% increases in our business. Email read analytics also helpfull to understand about email read to open rate.
What do you dislike most about this product?
Nothing at all. Its work really well at all the aspects works from email campaign to analytics of tool
What recommendations would you give to someone considering this product?
If you are looking like this product then I would diffinetly recommend you to go for the sensiblue. There team works really well and very supportive to setup your requirements at every aspects.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Bala K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2021
A decent email tool for small companies
Likeliness to Recommend
What differentiates Brevo from other similar products?
I don't think Sendinblue has a good differentiator. But hope they will improve it in the future.
What is your favorite aspect of this product?
They are very strict about the contacts we upload. They manually ensure we upload only "double-opt-in" contacts. So delivery rate should be quite high
What do you dislike most about this product?
1) not very intuitive 2) very limited functionalities 3) we have to prove all the contacts we uploaded are double-opted to the support team. Turn around team is usually high
What recommendations would you give to someone considering this product?
Get this only if you are very tight on budget or have a small customer base. There are plenty of better alternatives.
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Less Reliable
- Under Delivered
- Less Productive
