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Brevo

Brevo

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Brevo
8.9 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details


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Awards & Recognition

Brevo won the following awards in the Email Marketing category

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Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Email Delivery

92

Sales Intelligence & Conversion Rates

87

Contact Database

87

SPAM Compliance

86

Segmentation

86

Campaign Management

86

Basic Reporting and Analytics

86

Content Authoring

83

Mobile Optimized

82

Text Messaging

82

A/B Testing

82

Vendor Capability Ratings

Average 83

Business Value Created

89

Ease of Implementation

85

Ease of IT Administration

85

Breadth of Features

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Vendor Support

83

Availability and Quality of Training

83

Quality of Features

82

Product Strategy and Rate of Improvement

82

Ease of Customization

80

Brevo Reviews

Marie M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Ideal for mass mail

Likeliness to Recommend

8 /10

What differentiates Brevo from other similar products?

The analysis of the campaign performance is easy and you can also create your email automation in a very simple way, the detailed analysis of the data of my campaigns helped me a lot while I was working on the next campaign, also the reports are very clear and They help in the process of making decisions and planning the next movements, it also allows us to create 300 free daily emails, it also gives me practically all the customization options I need to send professional emails and reach my clients, it also has an excellent price of good volume and quality.

What is your favorite aspect of this product?

It is a very easy to use email campaign platform, the email editor is very practical, it provides a low cost solution for anyone who needs to send email marketing materials, the user interface is simple and easy to use. to use, all templates are customizable, easy to configure and their analysis shows excellent information, it has a very nice automation workflow process that has many options similar to big competitors, email and messaging can be personalize and is the best route for communication.

What do you dislike most about this product?

There is nothing I do not like about this tool, I find it very practical and easy to use, it is very modern and is always constantly growing, I do not have any negative comments about this tool.

What recommendations would you give to someone considering this product?

It gives me a simple answer for anyone who wants to send advertising material by email, it is fast and very safe, I recommend that you use this software, it will be very helpful.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Saves Time

James P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Sendinblue Offers the best features and Easy.

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

No major training for the new users required to use Sendinblue.

What is your favorite aspect of this product?

Email marketing campaign are very well managed through the tool.

What do you dislike most about this product?

Sendinblue was simple and getting started was quite easy also.

What recommendations would you give to someone considering this product?

Excellent on Email campaign management, sms sending and Sendinblue features can be used by all users even the new users can also manipulate the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ibrahim S.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2020

Marketing made simple

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

transactional emails, subscription forms, order tracking services, mails customizable layouts, a secure dynamic account list, google analytics integration, a well profound IP address, high volume or mass mailing, etc.

What is your favorite aspect of this product?

the product is a game changer. it has decreased the cost campaiyns, has enhanced oppening of new markets around the globe, customers are able to access reliable information and data concerning their products and services, ability to integrate with other websites has improved thae interaction and communication, regular analytics and reports are useful in times of audit.

What do you dislike most about this product?

the worse part is that the product is expensive expecially to small businesses.

What recommendations would you give to someone considering this product?

this an excellent product that every optimistic institution must consider.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Over Delivered

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