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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Get AssistanceBrevo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Trustworthy
- Transparent
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
Segmentation
SPAM Compliance
Basic Reporting and Analytics
Campaign Management
Text Messaging
Content Authoring
Mobile Optimized
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Brevo Reviews
Ibrahim S.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2020
Marketing made simple
Likeliness to Recommend
What differentiates Brevo from other similar products?
transactional emails, subscription forms, order tracking services, mails customizable layouts, a secure dynamic account list, google analytics integration, a well profound IP address, high volume or mass mailing, etc.
What is your favorite aspect of this product?
the product is a game changer. it has decreased the cost campaiyns, has enhanced oppening of new markets around the globe, customers are able to access reliable information and data concerning their products and services, ability to integrate with other websites has improved thae interaction and communication, regular analytics and reports are useful in times of audit.
What do you dislike most about this product?
the worse part is that the product is expensive expecially to small businesses.
What recommendations would you give to someone considering this product?
this an excellent product that every optimistic institution must consider.
Pros
- Continually Improving Product
- Reliable
- Saves Time
- Over Delivered
