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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Includes Product Enhancements
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Campaign Management
Basic Reporting and Analytics
Content Authoring
Mobile Optimized
Text Messaging
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Brevo Reviews
Fathima N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Super fast for email and WhatsApp marketing
Likeliness to Recommend
What differentiates Brevo from other similar products?
Setting up WABA for WhatsApp marketing is completely free of charge and easy to setup without any technical knowledge compared to other tools where one needs to pay for this independently
What is your favorite aspect of this product?
I like the software pricing, it is cost friendly, the schedule rules help me to schedule WhatsApp Campaigns of when to be sent and this is saving me a lot of time
What do you dislike most about this product?
The tool has free version but comes with limited features that can be useful for business marketing, also it takes a lot of time to load data even when connected to a strong internet connection
What recommendations would you give to someone considering this product?
I would recommend the software because it has both Email marketing and WhatsApp marketing at the same subscription pricing
Pros
- Reliable
- Performance Enhancing
- Acts with Integrity
- Helps Innovate
Bowen R.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2024
"Great automation potential."
Likeliness to Recommend
What differentiates Brevo from other similar products?
With Brevo, our organization has a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation and Meetings.
What is your favorite aspect of this product?
It as a reliable and cost-effective option for mailing and email newsletters or SMS marketing.
What do you dislike most about this product?
The platform could improve mail deliverability.
What recommendations would you give to someone considering this product?
I recommend it as a better alternative to MailChimp, considering its affordability and easy management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cristina C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Fantastic platform for optimizing revenue.
Likeliness to Recommend
What differentiates Brevo from other similar products?
I've used this amazing software to develop marketing content for emails and messages, among other platforms.
What is your favorite aspect of this product?
I like that I can boost performance and minimize campaigns through various communication channels, so that we can attract a greater number of customers.
What do you dislike most about this product?
There is nothing about this platform that I dislike; it's a useful tool for communications, sales, and marketing.
What recommendations would you give to someone considering this product?
I would suggest using it to develop marketing campaigns, monitor proposals and customer meetings, and manage the sales flow as it is a versatile tool.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
