This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Dayforce Inc.

Dayforce

Composite Score

8.4 /10

CX Score

8.4 /10

416 Reviews Write a Review

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

Filter By

2024 Data Quadrant Champion

Latest Award, 2024

2 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Champion

2022

6 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

7 Top Rated Capabilities

10 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

Up 1
Since last award

78 Satisfaction of Cost Relative to Value

Up 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 82%
Negotiation and Contract:: 72%
Conflict Resolution:: 79%
Strategy & Innovation:: 79%
Service Experience:: 72%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative

12% Neutral

85% Positive

Pros

Respectful
Enables Productivity
Acts with Integrity
Security Protects

Feature Ratings

Average 83

Payroll Administration

Employee Record

Compensation Planning & Forecasting

Benefits Administration

Time and Attendance

Self-Service Applicant Portal

Compensation Management

Scheduling

Workforce Planning

Performance Management

Talent Acquisition

Vendor Capability Ratings

Average 78

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation

Also Featured in...

Talent Management

Translation missing: en.product_page.ratings.score 8.3

View Dayforce in this category (opens in a new tab)

Workforce Management - Enterprise

Translation missing: en.product_page.ratings.score 8.2

View Dayforce in this category (opens in a new tab)

Payroll

Translation missing: en.product_page.ratings.score 8.2

View Dayforce in this category (opens in a new tab)

Benefits Administration

Translation missing: en.product_page.ratings.score 8.1

View Dayforce in this category (opens in a new tab)

Dayforce Reviews

Gavin F.

Role: Human Resources
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Great fit product for 6000 person company!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Full suite ownership of software and services. This provides clear accountability for product support and ownership from Ceridian. Additionally I believe their customer success model is superior to others.

What is your favorite aspect of this product?

Dayforce Wallet allowing our employees to cash out wages in real time. It has been a game changer for us.

What do you dislike most about this product?

Reporting design can be a bit clunky compared to other products. Your report writers need to be a bit more technically focused on data architecture vs. wizzy wig editors I have seen in other tools. Dynamic position and org chart management is also a bit lacking, but is in the immediate roadmap for 2021

What recommendations would you give to someone considering this product?

Ensure you understand the product fully. Have your policies and procedures well thought out or be clear about what areas need to be refined. This will ensure the most efficient implementation process.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Role: Human Resources
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2020

I love Ceridian, just want more customization

Likeliness to Recommend

8 /10

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Effective Service
Less Caring
Less Generous

Role: Finance
Industry: Transportation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Fantastic Product

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Dayforce

What is Dayforce?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Dayforce Ratings

86 Likeliness to Recommend

98 Plan to Renew

Up 1 Since last award

78 Satisfaction of Cost Relative to Value

Up 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Dayforce?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Compensation Planning & Forecasting Ability to facilitate compensation reviews and planning. Forecasts workforce demand for headcount and budgeting purposes.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Self-Service Applicant Portal​ The solution provides a robust applicant portal where documentation can be submitted, updated, and where the present status of an application can be tracked.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Talent Management

Workforce Management - Enterprise

Payroll

Benefits Administration

Dayforce Reviews

Gavin F.

Great fit product for 6000 person company!

Likeliness to Recommend

Pros

I love Ceridian, just want more customization

Likeliness to Recommend

Pros

Cons

Fantastic Product

Likeliness to Recommend

Pros

Most Popular Dayforce Comparisons

Workday Human Capital Management

UKG Pro

Oracle PeopleSoft HCM

SAP SuccessFactors HCM

Oracle Cloud HCM

Paycor

Title

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Payroll Administration

Employee Record

Compensation Planning & Forecasting

Benefits Administration

Time and Attendance

Self-Service Applicant Portal

Compensation Management

Scheduling

Workforce Planning

Performance Management

Talent Acquisition

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation