What is commercetools?
Develop a highly-functional, visually-appealing customer experience that is on brand using the modern commerce solution by commercetools. Unlike legacy vendors, we empower the way you work with game-changing features and functionality, so you can focus on creating the ultimate customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
2
Since last award
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love commercetools?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Order Management
Microsite Management
Catalog Management
Content Localization
Payment Processing
Retargeting Capabilities
Reporting and Analytics
Integrated Search
Content Management
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Also Featured in...
commercetools Reviews
Mohsin S.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2023
Best Commerce Support for Professionals
Likeliness to Recommend
What differentiates commercetools from other similar products?
Commercetools enables an improved learning curve, easy approach, smooth navigation, and easy customization for you. Therefore, you get to explore the real-time implementation method here and it would be helpful for all sorts of projects.
What is your favorite aspect of this product?
The most appealing feature about Commercetools software is that you can learn its working in a day. Surprising, right? But, yes it’s true and the software comes with a complete user guide that works like magic. You can manage navigation, inventory, marketing, and all using this tool. Thus, it is very flexible to use for all and there will be no hassle in installing on any system.
What do you dislike most about this product?
So, when it comes to the drawbacks then, there are few which should be exempted in the new version for better working. Some coding commands should be executed to run some important function and you can get the details while performing any task.
What recommendations would you give to someone considering this product?
Overall, it is the best digital marketing tool to increase the growth of all-sized establishments. You can easily deploy this one and can implement various commands with a smooth approach.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Milind S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Powerful highly integratable platform
Likeliness to Recommend
What differentiates commercetools from other similar products?
Its microservices, cloud native and api driven platform. Easy to use and customise.
What is your favorite aspect of this product?
Easy to integrate and customise.
What do you dislike most about this product?
I didnt find any major issues with the platform
What recommendations would you give to someone considering this product?
Best MACH platform for ecommerce to use
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Amiya D.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
"Next Gen e-commerce System."
Likeliness to Recommend
What differentiates commercetools from other similar products?
The adaptability of the framework and the simplicity with which an instance may be onboarded. In addition, there is a strong and better-documented API toolkit. commercetools offers a plethora of possibilities that can be readily enabled using contemporary interface technologies.
What is your favorite aspect of this product?
commercetools is essentially our headless eCommerce option for integrating with some other CMS and experiences providers like Adobe. This has enabled us to broaden our service to include support for many systems and affect our lives to suggest an effective solution.
What do you dislike most about this product?
There are no incoming/outgoing linkages or software connections. The idea of using commercetools or embracing a headless strategy for e-commerce might be difficult for businesses to grasp sometimes.
What recommendations would you give to someone considering this product?
I would suggest commercetools. Its frameworks are both robust and adaptable, making it easy to develop a huge eCommerce system. Cloud-based and Headless.
Pros
- Efficient Service
- Effective Service
- Reliable
- Trustworthy
