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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.3 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

84

Compensation Management

82

Talent Acquisition

81

Learning and Development

81

Workforce Planning

81

Performance Management

81

Position Management

80

Talent Management

79

Vendor Capability Ratings

Average 77

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

75

Ease of Data Integration

75

Ease of Implementation

70

Dayforce Reviews

Kaniaru K.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Exponential pros delivery of Dayforce

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Cloud HCM software that helps people and organizations reach their full potentials. Manage compliance everywhere to minimize risk Simplify compliance in a borderless work world. Stay on top of complex payroll and tax rules across region

What is your favorite aspect of this product?

Continuous payroll Pay people accurately, on time, and when they need it. Empower your payroll team to access and audit data continuously throughout the pay cycle.

What do you dislike most about this product?

Complexity though this is a good thing and especially in favor of enterprise businesses

What recommendations would you give to someone considering this product?

Allow your business make better decisions to create real-value. Plan, hire, retain, and develop your workforce - from full-time employees to hourly. Powerful, data-driven insights can help you see around corners and forecast the future. Dayforce enterprise HCM software combines payroll, HR, benefits, talent and workforce management in a single cloud application to power the future of work

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

June F.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Pleased with so many HR modules in one system.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

I haven't used other products to comment on this.

What is your favorite aspect of this product?

The integration of all the modules into one system has created many efficiencies across HR and the Organization as a whole.

What do you dislike most about this product?

Support is sometimes not as responsive as we would like, and sometimes we feel like we know more than they do.

What recommendations would you give to someone considering this product?

Know what you are getting into and be present in the implementation, do your part and test test test!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Olivia L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Ceridian Dayforce is an amazing HR solution.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

The software system is intuitive and pretty straightforward to use, particularly for employees. For administrators, it helps to manage the whole employee life cycle and all of the data you wish is correct at your fingertips.

What is your favorite aspect of this product?

I’m very happy with the method of running payroll. We don’t use Dayforce time clocks however our imports are from all of our store locations and are ready to run successful pay runs and imports. The system is incredibly user-friendly and designed around our needs. I prefer that it’s easy to navigate and extremely organized in terms of putting all information together. Straightforward to navigate your calendar, pay period, holidays, position, etcetera.

What do you dislike most about this product?

Support can use some improvement. There are typically very long wait times for a response, a rush to close tickets without actual solutions, and plenty of your time wasted going back and forth. Not having an allotted account rep to help with support, and having to figure out random support workers that are assigned causes issues. One support person can set something up one way, and another will say that it is incorrect.

What recommendations would you give to someone considering this product?

I prefer however they’re continually rising and adding features. As time has gone on, there has been an enormous improvement in the way the modules communicate with every other. The interface is superb and creates an interesting area for staff. The implementation of the brand new ‘Hub’ has been a huge achievement and is very customizable. For end users, it’s straightforward to navigate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements

Most Popular Dayforce Comparisons

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