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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.3 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

84

Compensation Management

82

Talent Acquisition

81

Learning and Development

81

Workforce Planning

81

Performance Management

81

Position Management

80

Talent Management

79

Vendor Capability Ratings

Average 77

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

75

Ease of Data Integration

75

Ease of Implementation

70

Dayforce Reviews

Prathmesh C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Ceridian Dayforce resolves time management issues

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

This application shortens the time it takes to switch from one application to another. I no longer require the use of a physical time clock. The application allows me to request time off directly. We have saved a lot of time by allowing employees to fill out their own profiles instead of manually filling out their profiles. Employee time and attendance, as well as requests for time off. It is preferable to have a system keep track of this rather than an access database.

What is your favorite aspect of this product?

What I like best about this software is how simple and intuitive it is to use. Dayforce virtual assistant is extremely beneficial, particularly if you are new to the platform. With this platform, employee scheduling, including part-time employees, becomes much more organised. I like the employee progress page and the ability to use questionnaires to help retain employees. It's simple to use and helps me keep track of my time at work. It also allows me to request time off.

What do you dislike most about this product?

I don't like how it occasionally logs me out of the system after a few minutes. It occasionally goes down for extended periods of time with no explanation. When this occurs, it affects both our stores and our in-office users. It is usually quickly resolved. Customer service support costs can be prohibitively expensive.

What recommendations would you give to someone considering this product?

Dayforce virtual assistant is extremely beneficial, particularly if you are new to the platform. The most significant impact on our company has been the ease of use and automation. This makes it simple to request time off or check your benefits. It's very convenient to have everything in one place.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Nitin S.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Configuration vs customization

What is your favorite aspect of this product?

TAFW, Payroll and Time and Attendance

What do you dislike most about this product?

Implementation was rough

What recommendations would you give to someone considering this product?

Get someone from IT and HR to help with the implementation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anna J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Multiple Workforce Activities Managed.

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Ceridian Dayforce offers us many benefits, such as managing our workforce, increasing operational efficiency, and ensuring compliance with labour laws, which are becoming more complex as time goes on. Aside from streamlining processes, lowering errors, and improving compliance, this technology has also eliminated the need for onerous data hookups, which has simplified operations and reduced errors.

What is your favorite aspect of this product?

Easy access for end-user employees from any location. This application has received increasing attention from people responsible for programming such applications because it is simple to configure and navigate and offers a wealth of features for a population of highly mobile personnel. Ceridian Dayforce has allowed us to create a formal, unified database for all our employees, streamlining processes and improving.

What do you dislike most about this product?

It took a long time and was expensive to implement. Absence of integrations I wonder if we were the only ones who experienced this problem, but because the implementation took so long, processing took place in two systems for a month. There may be more responsiveness and speed. Reports might be made better.

What recommendations would you give to someone considering this product?

The fact that it has a talent management system sets it apart from competing tools. As a result of the employees' expertise and the system's simplicity, the implementation was as smooth as possible. Most of this information can be reported on, and we can provide that information to our Executives and others as needed.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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