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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.3 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

84

Compensation Management

82

Talent Acquisition

81

Learning and Development

81

Workforce Planning

81

Performance Management

81

Position Management

80

Talent Management

79

Vendor Capability Ratings

Average 77

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

75

Ease of Data Integration

75

Ease of Implementation

70

Dayforce Reviews

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Great product however missing a few key components

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karen S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Wish we could print timesheets. Easy to use

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

User friendly

What is your favorite aspect of this product?

Ease of closing payroll

What do you dislike most about this product?

Cannot print timesheets

What recommendations would you give to someone considering this product?

Make sure you check everything they are saying they can do.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lynn F.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

End user friendly, Strong platform

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

The ability to customize Dayforce for our needs and security for employee information. The quality of the Payroll product is amazing and accurate and the Support Teams for both our North America and International locations is fantastic. The implementation was a bit rocky but we credit that to our desires for the type of customization that we needed so it too a bit longer to work out our specific needs. The implementation teams and the support teams are there to help and they do, when needed in the most efficient ways. We launched in 2017 and haven't entertained any ideas of changing in the future. We consider Ceridian a good partner.

What is your favorite aspect of this product?

I have two favorites. Workforce Management - Period Review is my first favorite. You can view an entire pay period in one spot, select an employee and link directly to the timesheet. See where issues are and immediately correct prior to payroll processing Edits are easy and very user friendly for management. My second favorite is the Dayforce Wallet. It allows our staff to take advantage of on demand pay set to our specifics without any added expense to the employee or to the employer. It is easy to use, easy to customize and easy to implement.

What do you dislike most about this product?

My only dislike is the number of "Hot Fixes" we have to endure. With our customization, Hot Fixes sometimes break existing features we have designed and have to work then with the support teams to rectify. We find that the Hot Fix usually is for some feature we have implemented a "work around" for and thus the Hot Fix causes issues with the work around protocols. The support teams work efficiently with great skill to allow us to move forward and we are usually fixed and ready to proceed very soon after we discover an issue.

What recommendations would you give to someone considering this product?

Decide what you need and how you want to structure your company. Create a team that will work with an implementation specialist and look at what you currently do with the product you are replacing. Decide what you want to keep, what you want to improve and what you want to get rid of. Talk to other clients that are similar in size to your organization. Planning is essential to a smooth implementation. Take the time to plan wisely. Stay simple in your organizational structure as it will grow as your needs grow and if you start large it could have the tendency to become too large and require too much maintenance.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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