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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.4 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

86

Time and Attendance

84

Employee Record

84

Benefits Administration

84

Compensation Management

82

Talent Acquisition

81

Learning and Development

81

Workforce Planning

81

Performance Management

81

Position Management

80

Talent Management

79

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

75

Ease of Data Integration

75

Ease of Implementation

71

Dayforce Reviews

Corrine G.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great features, but security can be frustrating

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

I like that it's easy to clock in and out and to look at my statements all in one place.

What is your favorite aspect of this product?

I like that I can still log into my account even though I haven't worked in that position for a while. It's helpful when I need paystubs from the past.

What do you dislike most about this product?

Having to reset my password so frequently can be frustrating. I know it's for security purposes, but sometimes it would make me late clocking in because I had to update my password before clocking in.

What recommendations would you give to someone considering this product?

Give your employees a heads up that they should try to clock in a few minutes early if their password is expiring so they aren't late.

Pros

  • Saves Time
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Cons

  • Security Frustrates
  • Commodity Features

Colt B.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent HRIS!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

I haven't used many other products, but this works perfectly for us. When we made the switch the Dayforce from a previous HRIS, we were looking for something that could be an all-in-one system for all of our HR, payroll, and benefit needs, and it has worked wonderfully for us.

What is your favorite aspect of this product?

The ease of use. It is very easy to use, and the ability to run so many different reports and have those reports completed so quickly is huge for us.

What do you dislike most about this product?

I am not a fan of their recruiting module. I know they have made several updates recently, but it does not impress me.

What recommendations would you give to someone considering this product?

I would highly recommend using this product! It is a wonderful HRIS that is all-in-one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

April M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

One stop shop for all things HR and Payroll!!

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Ceridian Dayforce is truly a product that is held in the cloud and is one product that offers all things HR and Payroll as one unique record from hire to retire. The payroll is very unique in how it handles taxes for both the employee and employer by narrowing location precisely by address and assigning the accurate taxes and will automatically send registration to the State or Local agencies for compliance and reporting. On the HR side, everything is built on this side of the product from hire to retire including benefits and pushes to payroll side; includes requisition process to hire process to onboarding to personal data and history.

What is your favorite aspect of this product?

The ease and efficiency of the product. The self-service for employee and management as well as administrators using the product has saved valuable time so the business can perform successfully and spend more time analyzing and building out the business pipelines. The regular enhancements as well as the future roadmap gives comfortable that the product will continue to be built out to keep up with technology. Customer Services is always there to assist and help solve issues with ease and comfort that they will handle the situation timely and effectively.

What do you dislike most about this product?

The bugs that seem to continue after an upgrade and if something isn't working correctly we have to go through Professional Services and pay for the error or issue to be fixed rather than Ceridian having a team to assist with building out the platform to clear bugs before the new upgrade is released.

What recommendations would you give to someone considering this product?

Implementation is hard work regardless of the vendor you choose; be patient and take your time to build out the organization structure within Ceridian Dayforce since everything is run off that structure. Bring over as much history as possible and bring on a dedicated HRIS person that has HR experience as well as technology background to be solely responsible for Ceridian Dayforce to assist with building reports, and taking care of the process to test each upgrade for bugs to avoid issues after the upgrade. Keep in mind that no product can give you 100% of your future needs, therefore, concentrat3e on what you need today!!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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