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Domo

Domo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Domo
8.1 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
2% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Exploration and Visualization

91

Collaboration

87

BI Platform Administration

87

Operational Reporting Capabilities

85

Intelligent Alerts and Notifications

84

BI Security

84

Self Service and Ad Hoc Capabilities

82

Data Connectors and Data Mashup

81

Dashboard

80

Mobile

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Domo Reviews

simone i.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Great self-service data visualization tool

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

the ease of integrating many data sources from both legacy and commercial platforms

What is your favorite aspect of this product?

the ability to interact with graphs to make data discovery

What do you dislike most about this product?

sometimes it's a little difficult to customize the graphs in an advanced way

What recommendations would you give to someone considering this product?

carry out an assessment of all the data sources to be integrated and be clear about the correlations you want to have and the type of insight from data analisys

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Christopher C.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Domo is a Top-Notch Business Analytics Platform

Likeliness to Recommend

8 /10

What differentiates Domo from other similar products?

Domo unlocks the safe that appears to contain the data that is locked in the IT/IS department. Executives can also choose the data format they require with this software. Another great feature is the ability to connect multiple data sources to create visualizations that support decisions.

What is your favorite aspect of this product?

I really appreciate how Domo consistently provides insightful, clear, and practical advice. It helps my team make better, more timely, fact-based decisions. By using Domo, a business analytics platform, my company can monitor our OKRs. Insightful data is provided to teams so they can make an impact.

What do you dislike most about this product?

Mastering the intricacies of the program and learning how to write cards requires a significant investment of time. Connecting and updating all of our data with Domo's systems was also a huge task. It is imperative that you have the necessary IT help to complete this phase of the project; Otherwise, you may experience significant delays.

What recommendations would you give to someone considering this product?

These issues can be quickly and easily communicated to the appropriate parties thanks to this program, which we are using to detect any difficulties. Instead of spending all their time creating reports on data that our IT department couldn't access, our analytics provider was able to free up their time to work on other initiatives.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Michael D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Tool ever

Likeliness to Recommend

8 /10

What differentiates Domo from other similar products?

Easy to navigate

What is your favorite aspect of this product?

Trustworthy

What do you dislike most about this product?

Mild glitches

What recommendations would you give to someone considering this product?

Go for it, it's easy to learn and navigate.

Pros

  • Reliable
  • Unique Features
  • Saves Time
  • Over Delivered

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