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Domo

Domo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Domo
8.1 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
2% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Exploration and Visualization

91

Collaboration

87

BI Platform Administration

87

Operational Reporting Capabilities

85

Intelligent Alerts and Notifications

84

BI Security

84

Self Service and Ad Hoc Capabilities

82

Data Connectors and Data Mashup

81

Dashboard

80

Mobile

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Domo Reviews

Kyle P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Domo is dependable and built on solid technology

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo's interfaces, dashboard widgets, and displays are incredibly appealing, and the incorporation of creative data displays such as multi-part widgets and sparklines also make their dashboards very useful

What is your favorite aspect of this product?

With Domo, we are able to create meaningful visualizations on Card builder, organize insights however we want on pages, tell stories with data on Domo Apps, and share information with different individuals in the organization

What do you dislike most about this product?

Running reports is time consuming and to become a professional, plenty of learning time is required. A thorough cleaning process if the data is unpredictable and irregular could be useful

What recommendations would you give to someone considering this product?

Domo makes it easy to view all your important information on one location and utilize it to generate quick, informed decisions. Domo works with their customers so that pricing is flexible, instead of a one-size-fits-all solution that leaves many out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josip R.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A very adaptable and efficient BI platform

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo is an easy-to-use and customizable tool that has helped us in the process of adopting the software and has allowed us to take advantage of it quickly. Our clients can view data from anywhere with an Internet connection, including their mobile devices. Users will find charts and graphs presented intuitively. The drag-and-drop component makes it easy to create visual elements.

What is your favorite aspect of this product?

The first feature of Domo that I appreciate is that it allows us to look at analytics in a previously impossible way and gives us a clearer understanding of our business. We can combine Domo with our customer relationship management, website analytics, billing, and order processing databases to access virtually everything through easy-to-use dashboards. On the other hand, I also love Domo for its superb reporting capabilities.

What do you dislike most about this product?

Speaking of something I dislike about Domo is its price, which is high, especially if you want separate user accounts.

What recommendations would you give to someone considering this product?

We needed more analysis of all of our company's data to understand its status better, and Domo has been able to help us considerably with that. Domo has been a very successful bet on the part of our company. It is an important ally that has allowed us to understand our business better and improve our decision-making, primarily commercial when it comes to using business information to help our company grow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Luke F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Domo is better than Tableau

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo takes a bit more learning than Tableau, and you will want an admin who feels very comfortable in SQL. If you are willing to put in just a LITTLE more time than it takes to implement tableau, you will have a solution that is much better, scalable, and easier for end users to manipulate data.

What is your favorite aspect of this product?

I love that you can build almost anything you want. Tableau is so much more difficult to build in

What do you dislike most about this product?

It takes a little bit more learning up front. You likely want to have a data engineer help you initially set up

What recommendations would you give to someone considering this product?

Get it, dedicate a week or two of an analyst and then let the fun begin

Pros

  • Efficient Service
  • Saves Time
  • Client's Interest First
  • Over Delivered

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