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Domo

Domo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Domo
8.1 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
2% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Exploration and Visualization

91

Collaboration

87

BI Platform Administration

87

Operational Reporting Capabilities

85

Intelligent Alerts and Notifications

84

BI Security

84

Self Service and Ad Hoc Capabilities

82

Data Connectors and Data Mashup

81

Dashboard

80

Mobile

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Domo Reviews

Ziporah S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Keeps our database and CRM up to date.

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo integration with any source is what rove us into implementing it. We can centralize data into one place and make good descions based on the data collected to drive our business to greater heights. Its user interface is friendly and not limited when it comes to features. It does automate all our manual work of updating data into our database and CRM which makes it our best tool.

What is your favorite aspect of this product?

Domo helps us to feed our databases and CRM with information to make smart decisions from the reports we receive. It is an incredible tool to use to collect data and has worked perfectly for us. We can visualize data easily and get details we need fast. Its integration with many programs made it a resourceful tool in our organization that we can depend on. We have been able to centralize all our data in order to keep monitoring the overall performance of our organization.

What do you dislike most about this product?

It is time consuming to customize reports, but worth using it since it has decreased the hassle of collecting data.

What recommendations would you give to someone considering this product?

Domo helps to keep our organization database up to date, and i love that data collection is a breeze. We have been able to make smart decisions and amazed how everything about this tool is easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ethan M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Very simple reporting software.

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

The tool reporting production is very effective.

What is your favorite aspect of this product?

The analytics are helpful and also the data visualization is good.

What do you dislike most about this product?

Nothing serious to dislike about the Domo performance.

What recommendations would you give to someone considering this product?

Domo reports are quite productive and even its analytics and the strategic planning makes it a great marketing solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ning L.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

The best strategic planning platform.

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

The data source integration to multiple sources is very responsive.

What is your favorite aspect of this product?

The drop and drag function. Data accessing from any device and from different places.

What do you dislike most about this product?

Not much i can think of, Domo is an easy platform for the user to understand the functionalities very simple.

What recommendations would you give to someone considering this product?

Domo, excellent visual analytics, predictive analytics and very easy importing data from other platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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