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Domo

Domo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Domo
8.1 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
2% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Exploration and Visualization

91

Collaboration

87

BI Platform Administration

87

Operational Reporting Capabilities

85

Intelligent Alerts and Notifications

84

BI Security

84

Self Service and Ad Hoc Capabilities

82

Data Connectors and Data Mashup

81

Dashboard

80

Mobile

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Domo Reviews

Vatsal G.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Stagnant BI tool

Likeliness to Recommend

6 /10

What differentiates Domo from other similar products?

Its ability to connect to almost any data source.

What is your favorite aspect of this product?

Data Connectors are very useful, conditions apply if they work. Huge library of inbuilt visualizations.

What do you dislike most about this product?

cant build really compelling visualizations as customization is very limited. Connectors need a lot more work to be perfect.

What recommendations would you give to someone considering this product?

The data connectors are the magnum opus of this tool so if that is something that you value the most then this is the tool you should go for, else there are better tools available in the market

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Cons

  • Inhibits Innovation
  • Less Efficient Service
  • Less Effective Service

Shashank L.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Good product

Likeliness to Recommend

6 /10

What differentiates Domo from other similar products?

ETL capabilities

What is your favorite aspect of this product?

Beast mode

What do you dislike most about this product?

Not lot of option in terms of design

What recommendations would you give to someone considering this product?

Good to use for RTL

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Caring

Gülbahar T.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Valuable Insights Every Day

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo is differentiated mainly by its ease of use, appealing dashboards, and integration options.

What is your favorite aspect of this product?

Once you learn how to use Domo, you can create any visualization with the dataset you have. Also if you don't know anything, support is amazing.

What do you dislike most about this product?

A bit pricy but if you are using it properly, it is worth it.

What recommendations would you give to someone considering this product?

If you want to use data analytics on a day-to-day basis, understand how your clients, sales and processes work in only one dashboard, you should consider

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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