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Domo

Domo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Domo
8.1 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
2% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Exploration and Visualization

91

Collaboration

87

BI Platform Administration

87

Operational Reporting Capabilities

85

Intelligent Alerts and Notifications

84

BI Security

84

Self Service and Ad Hoc Capabilities

82

Data Connectors and Data Mashup

81

Dashboard

80

Mobile

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Domo Reviews

Vatsal G.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

A bit pricey. Very limited product fit

Likeliness to Recommend

1 /10

What differentiates Domo from other similar products?

its ability to connect with so many available connectors and write back connector in particular

What is your favorite aspect of this product?

many complex visualizations are in build and plug and play

What do you dislike most about this product?

not so much of flexibility with visuals.

What recommendations would you give to someone considering this product?

easy to connect to through connectors but a lot of times they are faulty and missing key columns

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Less Reliable
  • Less Efficient Service
  • Less Effective Service

RAHUL G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Domo is the best BI + ETL tool available

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Data integration in domo is far better then other BI tools like Power BI and Tableau.

What is your favorite aspect of this product?

Domo magic ETL is the best feature of domo.

What do you dislike most about this product?

IT supports for critical data integrity issues may be challenging due to less expertise of the IT support.

What recommendations would you give to someone considering this product?

Its a great product with lots of BI solutions and data integration features.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Reliable

Arthur M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Domo Is A Great BI Tool That Has Everything Needed

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo is a great tool for BI, it allows me to connect several data sources, manipulate the data through ETL and display it in various ways to enable insights from my stakeholders, all in one place.

What is your favorite aspect of this product?

MagicETL that makes it easy to manipulate data, connectors to allow sourcing data from several places and real time reporting.

What do you dislike most about this product?

Some of the features are premium only and the cost could be high if you have large data running in the platform. The push for consumption model is based on not making these features available which limits what can be done in the platform.

What recommendations would you give to someone considering this product?

Make sure you have your data organized to know exactly how much data you will be pushing and running in Domo, since it can affect the cost of the product. Under the consumption model, any row of data and run counts. On the other hand, it gives you access to all the features Domo has to offer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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