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Domo

Domo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Domo
8.1 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
2% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Exploration and Visualization

91

Collaboration

87

BI Platform Administration

87

Operational Reporting Capabilities

85

Intelligent Alerts and Notifications

84

BI Security

84

Self Service and Ad Hoc Capabilities

82

Data Connectors and Data Mashup

81

Dashboard

80

Mobile

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Domo Reviews

Viral G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great Features but stupid restrictions

Likeliness to Recommend

3 /10

What differentiates Domo from other similar products?

It has a huge library of useful visualization, the only drawback is that they can not be customized as much as other tools in market.

What is your favorite aspect of this product?

1) Huge library of inbuilt visualizations 2) Huge library of inbuilt connectors to pull data from any source

What do you dislike most about this product?

the inability to customize visual and some stupid limitations like one can not use beast mode in another beast mode.

What recommendations would you give to someone considering this product?

learn from tableau or power BI on how to customize the visuals. You can be a leader in visual space but you are not because of those stupid limitations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Security Protects

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

Ashley C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Simplified Consolidated Data Experience

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Ability to pull data from uncountable APIs.

What is your favorite aspect of this product?

Intuitive and User-friendly.

What do you dislike most about this product?

I have no dislike.

What recommendations would you give to someone considering this product?

Perfect tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Claire A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Domo is a fantastic tool for managing your data

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo's easy-to-use reporting and visualization of our aggregated internal data have made it one of the most effective tools. Domo's amazing independent community is where we made all of our crucial connections, elevating the quality and interactivity of our time spent there.

What is your favorite aspect of this product?

It allows for convenience of having everything in one location. The data collection, visualization, and analysis capabilities of the Domo platform are cutting edge. The learning curve was manageable, and we were soon making full use of all of its features.

What do you dislike most about this product?

The platform's price seems a bit steep considering its relative infancy, and it can be difficult to get a response to a request made by users when the company is still expanding its infrastructure.

What recommendations would you give to someone considering this product?

Our data analysis division is now running more smoothly. Domo's platform has allowed us to take our data management to a whole new level, giving our developers a clearer picture of our internal information so they can zero in on the sources of the most pressing customer complaints and work to resolve them.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

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