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Domo Logo
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Domo

Domo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Domo
8.1 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
2% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Exploration and Visualization

91

Collaboration

87

BI Platform Administration

87

Operational Reporting Capabilities

85

Intelligent Alerts and Notifications

84

BI Security

84

Self Service and Ad Hoc Capabilities

82

Data Connectors and Data Mashup

81

Dashboard

80

Mobile

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Domo Reviews

Kedar K.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Powerful Analytics and Business Intelligence Tool.

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Ability to create data visualization. Ease to build data apps that automate projects and workflows and also get work done. Ability to discover meaningful business insights from data.

What is your favorite aspect of this product?

It's simple and fast to explore data with Domo. I like ease to prepare,analyze and model data with this tool. It's now possible to make better data-driven business decisions with Domo. It's simple to create insightful reports and interactive dashboards with this tool. It's simple to connect/integrate data from different sources with Domo. It's possible to tell data stories with real-time data.

What do you dislike most about this product?

I lack anything that is challenging with Domo as it meets all our needs.

What recommendations would you give to someone considering this product?

They need Domo to make better and faster business decisions and also solve business problems using data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dylan C.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Best UI that I've seen

Likeliness to Recommend

7 /10

What differentiates Domo from other similar products?

The UI and built in features are great. The "Magic ETL" functionality is great for users without significant SQL experience. It's a great analytics tool for teams without dedicated technical analysts

What is your favorite aspect of this product?

The magic ETL was the best feature for us

What do you dislike most about this product?

Some of the customization on the calculations level within the reports proved to be an issue for us

What recommendations would you give to someone considering this product?

If you don't have a dedicated analytics team then this could be used by anyone

Pros

  • Continually Improving Product
  • Efficient Service
  • Respectful
  • Client Friendly Policies

Mitchel C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Incredible product. Be sure to have full-time devs

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo is easy to use, but requires significant data engineering effort. Once a good dashboard is created, just about anyone can use it, filter, and find good insights.

What is your favorite aspect of this product?

Digging into dashboards is so simple and visually more appealing than competitors

What do you dislike most about this product?

Finding devs to create dashboards can be tough.

What recommendations would you give to someone considering this product?

Definitely recommend Domo. I would compare this to all top competition.

Pros

  • Continually Improving Product
  • Effective Service
  • Saves Time
  • Altruistic

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