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Domo

Domo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Domo
8.1 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
2% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Exploration and Visualization

91

Collaboration

87

BI Platform Administration

87

Operational Reporting Capabilities

85

Intelligent Alerts and Notifications

84

BI Security

84

Self Service and Ad Hoc Capabilities

82

Data Connectors and Data Mashup

81

Dashboard

80

Mobile

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Domo Reviews

Jagat G.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

UI is friendly and dashboard is customizable

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo gives decision-makers the ability to view real-time data in a single dashboard. And what a view it is. Domo’s interfaces, dashboard widgets, and displays are incredibly appealing.

What is your favorite aspect of this product?

Provides self-service analytics with intuitive drag-and-drop interface for non-technical teams to answer adhoc data questions and powerful delivery capabilities via Email/Slack Schedule and Alerts, Shareable links.

What do you dislike most about this product?

The chart gallery can support most of visualization needs, other complex charts are still under development. However, the pre-sales team was able to go side-by-side with us for our initial setups.

What recommendations would you give to someone considering this product?

Domo has a simplified and easy-to-use interface, which is suitable for the less technical-savvy and to explore and build insights. You can customize and re-style your charts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harendra R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Affordable and dashboards score on visual appeal

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Users can create data visualizations (graphs, interactive maps, pie charts) with a few clicks, share content with each other and create alerts that fellow members can view and subscribe to.

What is your favorite aspect of this product?

It allowed us to connect social media data such as engagement rate, average engagement, impressions to name a few from Instagram, Twitter and Facebook to understand our presence on social media.

What do you dislike most about this product?

Requires a strong data team with high level of data maturity to manage Domo projects and do all the setups for the business team and users need basic data skills to work with models.

What recommendations would you give to someone considering this product?

Executives can run the business from their mobile phones, with data being accessible round the clock and teams staying connected always. You can extract data from any source, process and transform the data and load into the Domo platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sai Shiva T.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

A challenger for the top BI Tools

Likeliness to Recommend

8 /10

What differentiates Domo from other similar products?

Ease of use is great. With least training any user can start creating reports. Provides all the features out of the box (data modelling, dashboard, data security, administration)

What is your favorite aspect of this product?

It enables every user in an organisation create their own reports with minimum training. Power users can leverage this instead of depending on IT team for dashboards.

What do you dislike most about this product?

This is a grid system. Charts/Cards cannot be placed one above the other, Not much of UI options. Lacks in few features supported by its competitors.

What recommendations would you give to someone considering this product?

As the tool is relatively less popular not many developers are available in the market. Ensure you hunt for resources as soon as you consider choosing this tool. Small developments can be achieved by beginners due to the ease of use. Complex reports requiring extensive calculations, performance and huge data require a professional.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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