What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Campaign Management
Email Delivery
Email Templates
Segmentation
Content Authoring
Basic Reporting and Analytics
SPAM Compliance
A/B Testing
Sales Intelligence & Conversion Rates
Mobile Optimized
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Vendor Support
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
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GetResponse Reviews
Aiko W.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2024
Complete marketing solution
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse stands out due to its extensive feature set and its flexibility in terms of integration with different platforms, especially e-commerce ones. It also has its powerful drag and drop editor, automation of ad placement and its integration with multiple e-commerce platforms. The drag and drop editor allows us to easily create attractive emails without having to be design experts
What is your favorite aspect of this product?
I like it because it's especially appropriate for businesses looking to maximize their reach and increase their conversion rate through email marketing. GetResponse helps us address these business problems by offering a wide range of features and functionality that allow us to maximize our reach and achieve our marketing objectives
What do you dislike most about this product?
Although integration with eCommerce platforms is a notable feature, there may be some compatibility issues with certain smaller platforms
What recommendations would you give to someone considering this product?
It's ideal for eCommerce businesses that want to easily sync and track their customer data, as well as businesses of all sizes looking to create beautiful emails without having any design skills. However, for businesses that primarily focus on other marketing channels, such as social media, GetResponse may not be the most suitable option.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Fedor L.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Design, segment, and monitor email campaigns
Likeliness to Recommend
What differentiates GetResponse from other similar products?
One of the platform's most valuable capabilities is its powerful audience segmentation, which enables me to precisely divide our customer database based on key attributes and assign them to specialized campaigns. For instance, we have distinct campaigns for recent buyers. We aim to encourage them to make repeat purchases. Additionally, we have campaigns for subscribers who have never made a purchase. They may need more educational and promotional content. GetResponse simplifies campaign customization to meet the unique needs of each group.
What is your favorite aspect of this product?
GetResponse offers excellent email design tools for creating compelling emails that yield results. The drag-and-drop editor allows me to create appealing emails with eye-catching images, concise text, and tasteful branding. We consistently achieve above-average open and click-through rates by creating engaging email content. Additionally, GetResponse has impressive tracking features that enable me to measure email metrics directly to optimize performance.
What do you dislike most about this product?
I use GetResponse to design and implement effective email marketing campaigns. Its user-friendly interface and robust tracking tools allow me to take full control of our email targeting and performance.
What recommendations would you give to someone considering this product?
I highly recommend GetResponse to any marketer looking to segment audiences, create professional emails with visual appeal, and monitor the analytics driving email success. It is well worth the premium price tag to have such a versatile system for all your email needs. Their comprehensive campaign reports break down open rates by location, device, links clicked, and subscriber data. If I find that an email has lower open rates among subscribers in a particular geography or demographic, I can adjust future emails to increase engagement with those groups.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kyle G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Easy-to-manage email marketing campaigns
Likeliness to Recommend
What differentiates GetResponse from other similar products?
We went with GetResponse MAX since it has a multilingual UI. With its refined user interface, GetResponse is a breeze to operate. A number of accounts and users can benefit from GetResponse's centralized access. On top of that, we synchronize our ERP system with our contacts and data using API connectivity.
What is your favorite aspect of this product?
In most cases, I compile my list and send out emails using Get Response. A landing page is the greatest feature. Using the drag-and-drop feature is a breeze. Excellent and consistently helpful customer assistance is provided. After utilizing Get Response, I achieved a substantial profit.
What recommendations would you give to someone considering this product?
With GetResponse, we can guarantee that our messages will be sent to the inboxes of as many people as possible, which has helped us build a stellar reputation. It facilitates the rapid and easy synchronization of our data with our enterprise resource planning (ERP) system through the available APIs.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service