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GetResponse

GetResponse

8.4 /10
Category
GetResponse
8.4 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 85

Auto-Responders

89

Campaign Management

88

Email Delivery

87

Email Templates

86

Segmentation

86

Content Authoring

85

Basic Reporting and Analytics

85

SPAM Compliance

83

A/B Testing

83

Sales Intelligence & Conversion Rates

82

Mobile Optimized

81

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Business Value Created

86

Vendor Support

85

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

81

GetResponse Reviews

Olga K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

GetResponse User Experience and Overview

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

The main difference between MailChimp and GetResponse is that MailChimp is an email marketing platform/service that looks like a full service marketing platform. GetResponse is the opposite: a full-service tool for growing your audience, promoting services, and selling products that includes an email marketing tool. GetResponse looks MUCH more expensive, but as you dig deeper you'll find it's 100% worth it if you have the volume.

What is your favorite aspect of this product?

I like GetResponse's email editor. It is modern, stylish and does not tire the eyes. They claim to be the "easiest email marketing tool" and they're probably right. With a few clicks, you can bulk upload emails to a list, select items from the menu and easily attach them to the email. There are even some quick action buttons to perform the most common actions.

What do you dislike most about this product?

GetResponse allows you to preview mobile emails so you can see how they are generated very easily. But there are a lot of annoying bugs. There's nothing worse than spending time on an email and seeing it not displaying in the Gmail app. GetResponse says a fix is ​​coming soon, so keep your eyes peeled. If they fix this, this could go there.

What recommendations would you give to someone considering this product?

GetResponse has templates to choose from for everything from landing pages to emails and newsletters. GetResponse's templates allow you to brand your company well from the start, even on a minimal budget. GetResponse has great autoresponder features.

Pros

  • Performance Enhancing
  • Altruistic
  • Continually Improving Product
  • Effective Service

Cons

  • Less Transparent
  • Inhibits Innovation

Hunner M.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

My Experience With GetResponse

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse is a multipurpose email marketing solution. It makes it easy to create content and boost sales. The software not only makes email marketing easy but it also comes with some marketing automation features that makes it even better.

What is your favorite aspect of this product?

I like that GetResponse is very resourceful - it offers great features making many processes easy The software is cost effective considering the features it offers and what the market has to offer The software is easily customizable to meet business needs.

What do you dislike most about this product?

No regrets whatsoever using GetResponse. It has been a very helpful software.

What recommendations would you give to someone considering this product?

For all your marketing needs, there is no better software than GetResponse. We have been using it in our company and it has been very helpful. I therefore recommend it without any reservations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Email Marketing Made Easy

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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