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GetResponse

GetResponse

Composite Score
8.4 /10
CX Score
8.7 /10
Category
GetResponse
8.4 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 85

Auto-Responders

89

Campaign Management

88

Email Delivery

87

Email Templates

86

Segmentation

86

Content Authoring

85

Basic Reporting and Analytics

85

SPAM Compliance

83

A/B Testing

83

Sales Intelligence & Conversion Rates

82

Mobile Optimized

81

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Business Value Created

86

Vendor Support

85

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

81

GetResponse Reviews

Kazi A.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic pre built template.

Likeliness to Recommend

7 /10

What differentiates GetResponse from other similar products?

The first thing that sets Getresponse apart from other programs like Mail Chimp or Constant Contact is its pre-built templates which allow anyone new to digital marketing to get started right away with their own unique branding without having to wait hours on end creating one themselves or paying someone else who knows how - making things much quicker than any other platform available today.

What is your favorite aspect of this product?

The software provides everything you need to send out newsletters, create landing pages and more!

What do you dislike most about this product?

The system is very hard to navigate and takes a lot of time to figure out how exactly you can do what you need to do.

What recommendations would you give to someone considering this product?

Make sure that you understand the overall concept of your emails before you plan to start a campaign. This company is very powerful and can make or break your business depending on how you use it!

Pros

  • Reliable
  • Inspires Innovation
  • Respectful
  • Acts with Integrity

Cons

  • Security Frustrates
  • Less Performance Enhancing

Nicholas C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent email marketing platform.

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse gives instant feedback notifying the sender whether the message has been delivered to the right person.

What is your favorite aspect of this product?

It enabes our marketing team to reach many potential customers. Proper marketing channels are observed and the right targeted group can be easily reached.

What do you dislike most about this product?

I have not experienced any drawback from the performance of this product.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any company for effective marketing of products and services.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2021

Simple and effective

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular GetResponse Comparisons

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