What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGetResponse Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GetResponse.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Campaign Management
Email Delivery
Email Templates
Segmentation
Content Authoring
Basic Reporting and Analytics
SPAM Compliance
A/B Testing
Sales Intelligence & Conversion Rates
Mobile Optimized
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Vendor Support
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Also Featured in...
GetResponse Reviews
Ken J.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2021
Very innovative product, great customer support.
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The customer support features such as live chat make it very easy to setup campaigns.
What is your favorite aspect of this product?
The large amount of templates available.
What do you dislike most about this product?
There is nothing I dislike about this product.
What recommendations would you give to someone considering this product?
Take advantage of all trainings that you receive to make your campaigns more effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samara H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Great tool for creating marketing campaigns
Likeliness to Recommend
What differentiates GetResponse from other similar products?
It is a platform that aims to automate marketing with a fully scalable workflow customization for marketing campaigns, it allows us to easily create emails with the use of its templates, we can also create custom landing pages for our marketing campaigns email and send bulk emails to clients, offers a versatile and easy-to-use platform that has a host of features that are capable of meeting all emerging marketing needs, you can also create multiple topics and senders, you can perform AB tests on creatives and themes.
What is your favorite aspect of this product?
The tool is very useful and has many functions, so you can create a specific list of subscribers or segment recipients and follow the analytics that tell you the success of your email campaign, it is easy to customize the email campaign without knowing the development knowledge, it also offers advanced functions to customize email templates, campaign tracking and reports, you can also customize the subject of emails and the text of these using contact information, it is one of the best tools to meet all your email marketing needs.
What do you dislike most about this product?
I still do not find anything negative about this platform of great importance, it offers a wide range of functions that make the work much easier to carry out, I have nothing bad to comment about the software.
What recommendations would you give to someone considering this product?
There are many online resources and troubleshooting help centers, offering 24/7 live chat to provide additional support for business accounts, this tool can provide excellent results, I can assure you.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Generous Negotitation
Roseli F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Sales operation management tool.
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The GetResponse features are very well arranged and simple to navigate.
What is your favorite aspect of this product?
Friendly interface for any user to quickly understand.
What do you dislike most about this product?
No dislike about this tool.
What recommendations would you give to someone considering this product?
GetResponse offers fantastic sales management capability and great analytics and easy reporting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing