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GetResponse

GetResponse

Composite Score
8.4 /10
CX Score
8.7 /10
Category
GetResponse
8.4 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 85

Auto-Responders

89

Campaign Management

88

Email Delivery

87

Email Templates

86

Segmentation

86

Content Authoring

85

Basic Reporting and Analytics

85

SPAM Compliance

83

A/B Testing

83

Sales Intelligence & Conversion Rates

82

Mobile Optimized

81

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Business Value Created

86

Vendor Support

85

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

81

GetResponse Reviews

Wendy A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy tool for the effective marketing.

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

How simple it is to set the software features according to the required style of working.

What is your favorite aspect of this product?

The quality contents provided by this software its very beneficial to the business.

What do you dislike most about this product?

I never find any issue on the tool performance.

What recommendations would you give to someone considering this product?

Marketing system and amazing to create various marketing content, email marketing its also the most effective i can think of.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marcelo B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Optimized email delivery

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse is a complete platform for marketing automation, that has been very successful delivery of our marketing campaings. Although GetResponse don't offers a free version, the price is really attractive if compared to other similar solutions.

What is your favorite aspect of this product?

A feature from GetResponse that really impacted our mail campaigns, is that over time, the platform learn contacts behavior. Regardless the time you send a campaign, you can setup GR to deliver your message at the most probable time the contact usually open his e-emails. This really increased our opening/click rates. Furthermore, GR offers a webinar management tool, that is a differencial from other solutions.

What do you dislike most about this product?

Data analytics is an aspect that can be improved.

What recommendations would you give to someone considering this product?

I recommend you to try GetResponse. The price is attractive, the setup is easy and fast.

Pros

  • Unique Features
  • Transparent
  • Helps Innovate
  • Continually Improving Product

Mustafa L.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Powerful Email Services Provider.

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

The WordPress supported integration is good.

What is your favorite aspect of this product?

Very quick creating new professional promotional emails for the different customers.

What do you dislike most about this product?

GetResponse is an easy tool to set and no complications.

What recommendations would you give to someone considering this product?

GetResponse its a major email services provider system, easy to set and its features functionalities are excellent and productive to the business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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