
What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 96%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Dynamic Content
Campaign Management
Email Templates
Email Delivery
Segmentation
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
A/B Testing
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
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GetResponse Reviews
Cissy A.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Dec 2024
GetResponse is an excellent combo
Likeliness to Recommend
What differentiates GetResponse from other similar products?
-Small and medium-sized businesses can access advanced tools without breaking the budget. - It’s an excellent choice for online stores seeking marketing automation tailored to drive sales.
What is your favorite aspect of this product?
To have Variety of Templates that saves my time to designing.
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Exactly i will recommend this software to anyone who is looking for budget friendly software to save money and time
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brian G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Very powerful tool, highly recommended.
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The ability to manage all of your small to medium-sized business's needs from a single, centralized dashboard; access to a wide variety of Landing page templates; assistance with gathering contact information from website visitors; management of your email marketing campaigns; and, finally, automation of your email outreach. Construct a path that guides your target audience to your desired outcome, and what else can you ask for? The Page has all of the relevant information.
What is your favorite aspect of this product?
Being a busy person, I appreciate how simple it is to accumulate a mountain of unread messages. Every day, I send out a newsletter to my mailing list, and then, after a week or two, I go back and put the emails to an autoresponder that I use for new leads who haven't been receiving the original newsletters. This really facilitates my work and helps me to reduce my platform time without sacrificing productivity. What's more, I appreciate the Spam Score function, which assists in avoiding having my mails categorized as spam. Your message won't be read if it ends up in spam.
What do you dislike most about this product?
In my opinion, the landing page might use some additional features. Too much or too little is preloaded into templates, in my experience. More features like those found in ClickFunnels or Builderall would be great. GetResponse might be more useful if it allowed users to build sales funnels and accept payments on the platform. I know I'm not alone in preferring centralized locations for my work-related needs.
What recommendations would you give to someone considering this product?
If you're just starting out with marketing automation but want access to a robust platform without the associated steep learning curve, GetResponse is a solid option. While it does appear to offer a robust set of tools for generating automated sequences, it is not the answer for widespread industry adoption. Also, given the increased levels of competition in the market, the price may seem high in comparison to other options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Manish Singh B.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2023
Maximizing Email Marketing Efforts
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse is an all-in-one platform that combines email marketing, landing pages, marketing automation, webinars, and CRM in one place. Also, it has a user-friendly interface.
What is your favorite aspect of this product?
GetResponse is an all-in-one platform that combines email marketing, landing pages, marketing automation, webinars, and CRM in one place. The advanced automation features offered by GetResponse, such as event-based triggers, conditional logic, and multi-channel workflows. Good Customer Support.
What do you dislike most about this product?
Pricing is high compared to Aweber. The landing page and other design customization options are limited.
What recommendations would you give to someone considering this product?
Choose a plan according to your work. Take advantage of the Free trial. Use customer support for any issue.
Pros
- Reliable
- Effective Service
- Saves Time
- Respectful