What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGetResponse Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GetResponse.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Campaign Management
Email Delivery
Email Templates
Segmentation
Content Authoring
Basic Reporting and Analytics
SPAM Compliance
A/B Testing
Sales Intelligence & Conversion Rates
Mobile Optimized
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Vendor Support
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Also Featured in...
GetResponse Reviews
Jakub Z.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
It boosted our lead generation
Likeliness to Recommend
What differentiates GetResponse from other similar products?
Speed is a factor that cannot be ignored because it influences performance, and there is room for improvement. It would be nice if landing pages loaded more speedily. The landing page is a fantastic feature but the UI and notably speed let it down a little. Although other tools also offer automation, they are typically less robust or user-friendly. The marketing automation options offered by GetResponse are the main features that are worthy of consideration. Apart from that, GetResponse exceeds its competitors in terms of affordability, customization, and flexibility. Our interest was definitely sparked enough by its pricing.
What is your favorite aspect of this product?
Its landing pages, which are particularly noteworthy because they are a part of the conversion funnel, are the things I want to highlight first. This product is quite effective at handling lead generation and also functions as an online store that accepts payments. Using its automation features we can readily create sophisticated automated campaigns depending on events/triggers like sales or even geography.
What do you dislike most about this product?
The drawback of this tool is that it forces us to create unique landing pages if we want to use it on a smartphone. However, in certain circumstances, this is a useful feature because it allows us to quickly and simply hide the portions of our landing pages that we don't want customers to see. But doing so entails a complicated procedure.
What recommendations would you give to someone considering this product?
No matter how complex your requirements are, the GetResponse marketing tool has a lot of flexibility, so setting it up yourself will allow you to take advantage of its features more comprehensively than calling tech help, even if GetResponse always provides prompt and satisfactory support.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Inspires Innovation
Frances C.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2023
Really cool for automating email marketing
Likeliness to Recommend
What differentiates GetResponse from other similar products?
We had already been in touch with their tech support to inquire whether they would allow us to deeply change the templates they currently had accessible, and they informed us that deep templates with more editing options would soon be widely available to help us more effectively with e-mail marketing activities. The thing that I found most surprising about the GetResponse platform is that it keeps its own interface incredibly clearer so that users can exploit its capabilities fully and efficiently. This is its unique feature and it enables people to use it easily without needing to explore it to its depth.
What is your favorite aspect of this product?
GetResponse does outperform most other email marketing solutions we have used before in terms of feature richness. We have all the tools necessary to automate email marketing chores and produce more interesting emails. This simple yet effective marketing system offers configurable landing pages, advanced automation, a variety of pre-built templates and patterns, and reporting tools.
What do you dislike most about this product?
Despite being a really great tool that outperforms its competitors and provides affordable plans, unfortunately, there are a few issues with the landing page builder that should be considered. First off, the UI is not very user-friendly; in fact, it is quite clumsy. Then, we must create separate landing page designs for mobile and desktop, which is a complete waste of our valuable time.
What recommendations would you give to someone considering this product?
GetResponse is a viable solution for all sales and marketing teams, small and large, delivering a much more convenient platform with a lot of opportunities to improve their leads. GetResponse is a smart alternative because it is an all-in-one solution that offers CRM features in addition to marketing tools, keeping the cost reasonable to meet the demands of any business.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Vincenzo S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Incredibly flexible e-mail marketing tool
Likeliness to Recommend
What differentiates GetResponse from other similar products?
It is not just one factor that makes GetResponse useful and user-friendly; rather, unlike competitors, it has a robust set of features and superior performance attributes that set it apart from them, which is why our entire team loves this system. This all-inclusive email marketing tool allowed us to build and send very interactive campaigns.
What is your favorite aspect of this product?
Because of its simplicity and flexibility of being tweaked to situations we really adore it. GetResponse also provides a hefty selection of campaign templates with the option to alter them to suit corporate requirements, making it even more attractive. Its ability to automate the entire marketing workflow is just astounding. This tool has made it possible for us to send more targeted campaigns.
What do you dislike most about this product?
Only the interface is consistently challenging to be using, and occasionally, changing the structure of the interface has a negative impact on the entire procedure and makes all features appear buried. I find the UX/UI to be very terrible. Simply put, it's challenging to utilize so routinely.
What recommendations would you give to someone considering this product?
If you're curious about how I feel about GetResponse, I'll have to say that it's both highly professional and beneficial to your company. This will enable you to increase the number of high-quality leads you receive while also greatly improving the recognition of your brand. This is capable of completely streamlining your e-marketing procedure.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features