Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
GetResponse Logo
GetResponse Logo
GetResponse

GetResponse

Composite Score
8.4 /10
CX Score
8.7 /10
Category
GetResponse
8.4 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GetResponse won the following awards in the Email Marketing category

Filter By

GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 85

Auto-Responders

89

Campaign Management

88

Email Delivery

87

Email Templates

86

Segmentation

86

Content Authoring

85

Basic Reporting and Analytics

85

SPAM Compliance

83

A/B Testing

83

Sales Intelligence & Conversion Rates

82

Mobile Optimized

81

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Business Value Created

86

Vendor Support

85

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

81

GetResponse Reviews

Anuj P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Good Product and Easy to use

Likeliness to Recommend

10 /10

What differentiates GetResponse from other similar products?

I can do anything I want with it. Everything is handled by it, including emailing, autoresponder sequences, automation, landing pages, forms, and surveys. Oh, and help is provided quickly and thoroughly, consistently.

What is your favorite aspect of this product?

GetResponse was chosen since it was more affordable than other well-known products on the market. When it comes to the distribution of emails, templates, and data insights, we were worried about the overall performance. But the platform turned out to be incredibly helpful, proving us wrong.

What do you dislike most about this product?

Sincerely, I have nothing else to contribute.

What recommendations would you give to someone considering this product?

GetResponse is what genuinely aids you in receiving a reaction from your audience and future customers when it comes to email marketing. It is clever, fast, catchy, and brilliant in its sector. Personally, I advise it to anyone searching for a solid platform that is both affordable and high-quality. It is a solid platform that supports your whole email marketing efforts. If used properly, it can have a hugely positive impact on your business. You just need to take my word for it and go buy one. So GetResponse is your saviour if you want to get a better response!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Alan D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Excellent email automation and marketing tool.

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse manages my autoresponder series, and I appreciate that it alerts me to email recipients who aren't opening them so we can delete them. My Hustle subscription app joins the API. With solutions designed and scaled for our business to improve the complete client experience, ROI has significantly increased.

What is your favorite aspect of this product?

I like how digital products are marketed and sold in a focused, orderly manner. For example, if I'm designing email autoresponders, that's all I have to consider. I can quickly and easily develop a brand template and use "snippets" or the entire thing in fresh emails I write. What beats that is having quick access to effective emails I've already sent.

What do you dislike most about this product?

It can be more difficult to create a landing page that is conversion-ready when using the landing page builder; we must double-check the mobile version and make adjustments. I had to learn and remember a lot of unfamiliar languages when I initially started. It significantly improved after that.

What recommendations would you give to someone considering this product?

You might wish to test or advertise a new product or service to your previous and current customers before launching it. Here's why it's essential to compile lists of your customers or potential customers to generate regular sales. GetResponse is ideal for your business.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Olga N.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

An efficient automation tool for email marketing

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

I firmly believe that GetResponse webinars will help my social media strategy because they will enable me to integrate all of my digital touch points, enhance my customer relationships, and share all the assets I have learned over the past ten years in a weekly web conferencing session where I can complete my ideal customers and encourage loyalty.

What is your favorite aspect of this product?

Due to my ambitions to develop two websites, their announcement of a new website builder sparked my curiosity even more. The materials have been quite helpful, but accessing them can be difficult because they sign us out each time we enter the Resources library. In simple words, it's a complete email marketing tool and I adore all aspects of it like simplicity, ease of use, learning, and management.

What do you dislike most about this product?

Enabling the HTTP: referer feature so that we can identify where our leads are coming from is not as straightforward. I.e., I'd like to see which of the several sources I advertise one capture page in is generating leads. Although quite complicated, it is useful.

What recommendations would you give to someone considering this product?

You should give Get Response considerable consideration. It is a full-service business that can handle many of your email marketing needs, more crucially, it offers the best tech support in the business, with team members who are highly knowledgeable, quick to respond, amiable, and efficient through the gold for tech support.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Most Popular GetResponse Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019