What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 96%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Dynamic Content
Campaign Management
Email Templates
Email Delivery
Segmentation
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
A/B Testing
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
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GetResponse Reviews
Jeff B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2022
Good for newsletter style mailing
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The product is good for email newsletters
What is your favorite aspect of this product?
The drag and drop editor
What do you dislike most about this product?
The automation aspect
What recommendations would you give to someone considering this product?
For small businesses that are novice to email marketing
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Trustworthy
Grace W.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Setting up a campaign is super easy with it
Likeliness to Recommend
What differentiates GetResponse from other similar products?
Their simple interface allows me to easily design bespoke capture pages and even entire sales sites for my offers. I almost forgot to mention how clean and well-organized their interface is. It's fantastic!
What is your favorite aspect of this product?
I like Rapid 24-hour assistance, usability, excellent email automation, and list management, no coding required, Pop-ups are now compatible with Studiopress, and mobile-friendly - users can view mobile rendering separately and easily make minor changes. It's also reasonably priced, and chat support is prompt and helpful.
What do you dislike most about this product?
Enabling the HTTP: referer option to view where our leads are being referred from is not as simple. For example, I have one capture page advertised in a variety of places and would like to see which one is generating leads.
What recommendations would you give to someone considering this product?
If I were to mention something positive, it would be that they have a lot of useful resources. The interface is easy to use, the dashboard helps understand what's going on, and the system can be scaled up when advanced automation, webinars, and advanced funnels are required.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Maria g.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
A helpful tool in the growth of business
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse makes it much easier for me to reach out to additional users, and therefore the interaction grows. GetResponse also allows me to educate more consumers about changes to the product or service, which is a positive thing!
What is your favorite aspect of this product?
I enjoy how the dashboard and menu widgets can be customized. I like how I take a focused, sequential approach to marketing and selling digital products. I like how quickly and easily I can create a brand template and use snippets or the entire template in new emails I create. What's even better is the ease with which I can re-use successful emails I've already sent.
What do you dislike most about this product?
I believe it is an excellent email marketing solution, but I believe there are better landing page and website builder options. When we are experimenting with our templates in any way, GetResponse is best used on a desktop. When trying to move around blocks, either the desktop site on my iPad or the app on my phone or iPad is clumsy and often difficult.
What recommendations would you give to someone considering this product?
I found it really helpful in building a funnel communication strategy. Getresponse is the greatest tool. Similarly, before launching a new product or service, I can test it or advertise it to our previous and present customers. Here's why creating buyer or interested buyer lists is critical in consistent sales.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Saves Time
