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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Sabrina L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Best web analytics tool ever

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Much easier to use than Adobe Analytics, faster to load and robust features

What is your favorite aspect of this product?

Easy to pull analytics

What do you dislike most about this product?

There is nothing I don't like about GA, love it and use it on a daily basis

What recommendations would you give to someone considering this product?

Definitely recommended for anyone who is in marketing or for any business owners who want to learn more about their users

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ridham G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good Analytics software !

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Simple to Set-up , Quick start with out of the box reports and analytics.

What is your favorite aspect of this product?

it help to understand the performance of website. Helps in increasing website ranking. it has user friendly interface.

What do you dislike most about this product?

Sometime data accuracy is an issue. Sometime its hard to get better page view. it do not allow to create custom segments.

What recommendations would you give to someone considering this product?

Google Analytics will help you to know about the people who visit on website then create content as per them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Aviral G.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Best web analytics service

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It offers an easy and free way to track and analyze visitors on your website

What is your favorite aspect of this product?

It Visualize The Performance Of All Your Google Cloud Services, Go Apps, VMs, and More.

What do you dislike most about this product?

For many reasons, Google cannot track everything that happens on a web site so any numbers shown on reports should be treated as approximations.

What recommendations would you give to someone considering this product?

Google Analytics helps you get a more complete understanding of how your customers engage with your business so you can deliver better experiences and drive results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Analytics Comparisons

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