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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Priyank S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Multi functional complete analytical tool

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Data is everything. Google provides very needed & helpful data for your website to improve your sales & revenues.

What is your favorite aspect of this product?

In-depth data for Audience, Acquisition and Behaviour are my favourite aspect because from there one can know about customer choice and its behaviour.

What do you dislike most about this product?

Nothing in the tool that dislike me

What recommendations would you give to someone considering this product?

Everyone must have to integrate Google Analytics tool in his website for seamless experience of your websites visitors and its behaviour.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ondřej W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

A must have for your e-shop!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Basically that it does, saves and provides absolute everything from analysis, to customer behaviour, website speed and much more for zero cost! Sure, the cost here is possible your data that you share with them, but having an e-shop without GA? Not possible

What is your favorite aspect of this product?

Within a few minutes you can discover a lot of oppoturnities of your bussines, such as, who and from where and from which device joins your website?

What do you dislike most about this product?

Since GA has almost "endless" possibilites, you can end up wasting hours, days in GA going through data that might be interesting, but you cant do anything about it.

What recommendations would you give to someone considering this product?

Simply a must have for every ecommerce project!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Uchenna K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Good product

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The ability to gather complex data efficiently.

What is your favorite aspect of this product?

Report analysis

What do you dislike most about this product?

It has limited dashboarding capabilities so you must customize your specific report and is hard to cath thought if interacting several data streams

What recommendations would you give to someone considering this product?

When you think of work and learn? start with this product as there are lots of tutorial accessible for free to understad the product.

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair

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