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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Laura E.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

The best analytics tool

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

There is so much information

What is your favorite aspect of this product?

The ability to dive down into the data

What do you dislike most about this product?

It can be hard to navigate

What recommendations would you give to someone considering this product?

Use it! It's the best.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Greeshma G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

review of google analytics

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

the brand associated with it which has trust

What is your favorite aspect of this product?

data integration

What do you dislike most about this product?

nothing much

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hemanth G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Insightful software with a plethora of features

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The main differentiating factor with Google Analytics is the depth of insights that users are entitle to. Also, data visualization is quite good which makes it very easy to draw better insights

What is your favorite aspect of this product?

Tracking the user's overall journey through the product with Events and understanding their behaviour flow is my favorite aspect with Google Analytics

What do you dislike most about this product?

Google Analytics is so vast that it requires more time than usual to get accustomed to the platform. More support documents are needed

What recommendations would you give to someone considering this product?

Google Analytics is a very good platform to have when you want to improve the performance of your product as it provides great insights into user behaviour with your product. It is a great software to invest in

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Google Analytics Comparisons

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