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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Sumesh G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Understand your business and website better

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The visualization and the data representation on Google Analytics is super awesome. Also, the data available is very much detailed and makes us draw great insights

What is your favorite aspect of this product?

Understanding the Behaviour flow of the user is my favorite aspect of Google Analytics

What do you dislike most about this product?

The product is very vast and it takes some time to understand the product completely

What recommendations would you give to someone considering this product?

Very good tool to understand your product, website, and customers better. Must for any business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Haroer C.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The blueprint for any marketing strategy

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

This digital experience analytics tool contains some of the most reliable statistics available. It also has excellent drill-down capabilities. Having said that, it can be challenging to use and comprehend at first. Additionally, the system requires manual configuration, which is not the most user-friendly, to function optimally.

What is your favorite aspect of this product?

Given the unique and precise data insights it provides, Google Analytics is, in my opinion, a must-have tool for all those involved in digital marketing. The benefit of using Google Analytics is adding many properties to a single account and several accounts to a single user. My experience has shown that Google Analytics gives incredibly accurate statistics, and the tool is highly user-friendly.

What do you dislike most about this product?

Tags can be placed on pages, and customized reports can easily be created to track particular parameters. Scripting and tagging are needed on the front end to make it work. Besides loading your pages into Google Analytics, you should also set up your report parameters and use metatags right away.

What recommendations would you give to someone considering this product?

New features are being introduced daily, and deployment and setup are really simple. Because of the enormous and thriving user base, it is quite simple to acquire professional guidance, instruction, and knowledge base articles on any topic relating to the application. As the team has expanded, I've learned to like annotations more so that new teammates can grasp any data discrepancies from before they joined.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

JOSHUA F.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Analytics is Comprehensive!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

GA is generally user friendly and easy to learn.

What is your favorite aspect of this product?

My favorite aspect of this Google Analytics is how many features it offers for providing insight to your website traffic providing grounds for good decision making.

What do you dislike most about this product?

No complaints.

What recommendations would you give to someone considering this product?

I'd highly recommend it. It may take some time to set up, but it's worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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