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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Davin S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Analytics – the best amongst all!

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

To avoid lots of unnecessary data from your sight you have the option to get customized analytics and get to the pint in less time. The customer reports are such a huge benefits here. But here is another thing that you should know, unlike many other platforms, google Analytics gives you its services for free of cost. Such a true bliss for all of us.

What is your favorite aspect of this product?

To get full insights on something specific, Google analytics if our first and foremost priority. That’s because with Google ads the account for Google analytics can be linked easily and we can also create a more integrated environment and get the best and desired results for us in less time as compared to other platforms.

What do you dislike most about this product?

The free version of Google Analytics is great and works for most of the companies but if you want the more and best out of it, the price is huge and not many companies – even the big ones – can’t afford it. This can be a bit of a bummer but if you can pay the price, the product is magical and work wonders for you.

What recommendations would you give to someone considering this product?

Google Analytics are for all. If you are a big enterprise willing to pay, it will suit and cater your needs. But if not, its free version is also quite enough to give you the best results. The features from basic to advance are all in there and you will never lack at any point here.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Acts with Integrity

ARCHITA C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Data at your finger tips

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics is the best tool to get transparent and real time data if you are into customer engagement and lead generation.

What is your favorite aspect of this product?

The reports it generates are good as they are very detailed.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Best tool to understand your customer needs

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Antoun y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Best web analytics software

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics are the best and most useful website analytics tool that will give you all live updates and full detailed analytics

What is your favorite aspect of this product?

My favorite aspect of Google Analytics is how simple is it to connect your company website to it to start collecting and analyzing data.

What do you dislike most about this product?

Nothing about Google Analytics is worth mentioning as a negative.

What recommendations would you give to someone considering this product?

I recommend using Google Analytics to get the most acurate data about your website visitors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Analytics Comparisons

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