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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Henrick H.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Google has never disappointed us

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics is fast and reliable. Moreover, the insights we get when using Google analytics are accurate.

What is your favorite aspect of this product?

Implementation of Google Analytics is very easy. It helps us to know and understand our business better. Google Analytics is also very accurate.

What do you dislike most about this product?

Nothing at all. I love how impressive Google Analytics has been.

What recommendations would you give to someone considering this product?

I recommend Google Analytics to every business that wants to understand its clients online. It is an affordable analytics software.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Serena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Very helpful tool to help with business growth

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

I love how easy GA is to use. I haven't been the one to review past analytics but GA makes it easy for me to read the graphs they report on. I fully understand what I'm looking at when I cue up my GA account.

What is your favorite aspect of this product?

I actually like the mobile view the best. Its easy to just cue up and review my performance.

What do you dislike most about this product?

I don't have anything to dislike about GA right now. It gets the job done.

What recommendations would you give to someone considering this product?

I would say to be sure you have your account hooked up correctly and to start using it right away. Data doesn't lie and is essential in growing your business. GA makes it easy and inviting to access your data and use it to your discretion.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

NANDAKISHOR R.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

The complete analytics under one umbrella

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google analytics helps to understand the complete analytics of the website that we have integrated. And helps us to understand the live traffic, website conversions, user behavior and much more. And this is very easy to integrate to any website. This the main advantage of google analytics.

What is your favorite aspect of this product?

My favorite aspect of this google analytics is that we can track the live users in our website and can understand the their location also. This is a major benefit that I have never seen in any other products. This helps us to build a better strategy for making the website better and to make more sales.

What do you dislike most about this product?

There is nothing that I dislike about google analytics. But the only one issue that I have sometime the conversion number are not accurate. But this is not a big problem. You can go for it.

What recommendations would you give to someone considering this product?

If you want to know about the traffic and the complete analytics under one head then you can go for google analytics. This is the best analytics that helps us to track the live users, user location, conversion rate and much more features. If you ask me I will recommend this from my end.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Caring

Most Popular Google Analytics Comparisons

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