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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Sushil A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Excellent tool for the analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The results derived from this application are very comprehensive and easy to understand.

What is your favorite aspect of this product?

The favorite aspect is to bring this tool for analyzing the websites and provide the feedback on the website so that the features can be further more enhanced.

What do you dislike most about this product?

The costing of the tool is bit more

What recommendations would you give to someone considering this product?

Best analytical tool for your website

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Juan R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

A must-have tool for any site administrator

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It's quite useful and completely free. You can not only easily check and quantify the number of accesses every hour, but you can also include a variety of data such as where you came from and how long you remained, which aids the client's pitch. It is a popular tool for visualizing anything. Customers who have spent hundreds of thousands of dollars on pointless analysis are pleased with the prospect of saving money by switching to us. Because the information requested by clients is concise, it is best to give it in PDF format.

What is your favorite aspect of this product?

Recognize the specifics of the attachments. The reaction to SNS articles is simple to comprehend. It's simple to figure out where the person came from and the page they visited. You may experiment with different types of material to see what works best, and the quality of your articles will increase as a result. Complex analyses are, without a doubt, an essential tool because they may be related to the following idea.

What do you dislike most about this product?

I'm bewildered since the user interface changes so regularly. The terminology is difficult to grasp and takes some getting accustomed to. I need to study, but the manual is tough to understand.

What recommendations would you give to someone considering this product?

It is a tool that should be used in all circumstances. You can see what you can't see, which makes it easier to plan a strategy. If you haven't already, I think it's safe to start now. Even if you're a newbie, if you keep studying, you'll be able to figure it out!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Florent D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great simple analytical tool

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

For the free version you are provided with a great set of features, natively integrating with data visualization tools (like data studio)

What is your favorite aspect of this product?

Price, number of features out of the box, possibility to integrate more with custom datalayer

What do you dislike most about this product?

You need to integrate with another tool if you want custom dashboards

What recommendations would you give to someone considering this product?

Make sure you are well trained to exploit 100% of its capabilities

Pros

  • Helps Innovate
  • Generous Negotitation
  • Transparent
  • Reliable

Most Popular Google Analytics Comparisons

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