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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Ehtesham M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

best tool and one stop solution website traffic

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

`it help us to understand the type of users were came and how much time they spend, it is very good tool as it gives us the information about the websites, we can track the things like how many people visiting the website and actions they take.

What is your favorite aspect of this product?

it provides lot of detailed information about the user interface in the website, it is very much easy to implement the code for the basic details about the visitors, goals setting and tracking is very helpful

What do you dislike most about this product?

learning advanced feature is little bit challenging we felt, limitation in creating custom dimention and metrics also the change of definations of the engagemennt of website

What recommendations would you give to someone considering this product?

the real time feature

Pros

  • Enables Productivity
  • Performance Enhancing
  • Effective Service
  • Saves Time

Cons

  • Inhibits Innovation
  • Under Delivered
  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2024

It is dif to show relevant data to non-tech people

Likeliness to Recommend

3 /10

Pros

  • Respectful
  • Includes Product Enhancements
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered
  • Slower Product Innovation

Lars N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

The best tracking tool for websites.

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Among the best analytics platforms available is Google Analytics. With it we can monitor various aspects of our website, such as the number of visitors, their actions, session analysis, abandonment rates, lead tracking and more. We can also customize it to keep track of important items and the best of all is that it is quite easy to use.

What is your favorite aspect of this product?

Google Analytics helps us improve the performance of our website and understand user behavior. By providing this valuable information, our company can optimize the website, leading to better decision making and better results.

What do you dislike most about this product?

The data export function could be improved.

What recommendations would you give to someone considering this product?

Google Analytics is the best option if you manage numerous websites and want to have a general idea of ​​how many interactions occur on them, as well as performance metrics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Analytics Comparisons

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