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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

joan M.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Advanced Analytical Tool

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics Is a issues companies with rich insight regarding their web site. Also, Google Analytics is the has a digital analytical feature, and which helps savvy marketers. With Google Analytics, and measuring of the web traffic is something too easy, but and it even understands the devices used, locations, and even the time, contrary to other products.

What is your favorite aspect of this product?

For simple purposes, you can analyze the web traffic of your website with Google Analytics and and that is an excellent way. Two, identifying the time and the device used to visit a site is a feature which is included in Google Analytics. Google Analytics also works with the SEO, hence, improving the awareness of the company.

What do you dislike most about this product?

Google Analytics has not shown a major problem to and there are enough guides. But for new users, theybfind it complex more so on the dashboard, the and hence, during training, the developer should focus on that. Lastly, Google Analytics should provide a segmented report to make it more authentic.

What recommendations would you give to someone considering this product?

Google Analytics is the only tool that will deliver high quality information about the traffic of your company. The software works with charts, and graphs, and tables, and others, and therefore, take the initiative of implementing the software.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Kevin S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

Great Product That Gives Really Good Information

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Nothing really, but it has a lot of information at your fingertips and it is easy to find.

What is your favorite aspect of this product?

How simple it is to use and the amount of information available to you.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Give it a shot. You will be amazed at the information given to you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mike J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Reliable, full featured, and free

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

This product is free and has easy integration into Google Adwords. With a bit of configuration you can enable retargeting and a bunch of other targeted advertising.

What is your favorite aspect of this product?

Nothing beats this product because it's free.

What do you dislike most about this product?

It's missing a few features you find in paid products like the ability to see individuals full sessions. It's provides more broad general overviews with an emphasis on keywords from organic traffic.

What recommendations would you give to someone considering this product?

If you're on a budget or have a lower traffic website this free solution is the best in the market.

Pros

  • Reliable
  • Includes Product Enhancements
  • Continually Improving Product
  • Enables Productivity

Most Popular Google Analytics Comparisons

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