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Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Sulaiman D.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to implement and pricey

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The real-time analytic feature that shows the number of visitors on the website and to which current page they are on, also the auto sync per every minute gives accurate figure of the number of site visitors

What is your favorite aspect of this product?

The User Interface is good, you get everything you are looking for in the dashboard more easily, and also using Google Analytics does not cost money or subscription

What do you dislike most about this product?

Exporting the analytic data from this tool is often slow and at times it often gets internal error issues hence making it hard to fetch accurate analytic report

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool because it is easy and works faster

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Denis W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Robust Analytic Product

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Seamless integration with other Google products like Google Ads, Google Search Console, Google Tag Manager, and Data Studio allows for a holistic approach to digital marketing and analytics. This integration simplifies data sharing and enhances insights across platforms.

What is your favorite aspect of this product?

Google Analytics offers a free version that provides a wealth of features for small to medium-sized businesses. For larger enterprises, GA 360 offers additional capabilities such as more data limits, BigQuery export, advanced analysis, and dedicated support.

What do you dislike most about this product?

In the free version of Google Analytics, data sampling can occur when querying large datasets, which can lead to less accurate reporting and insights. This can be particularly problematic for high-traffic websites that need precise data.

What recommendations would you give to someone considering this product?

Begin with the core features of Google Analytics and gradually explore more advanced functionalities. This approach helps in managing the learning curve and ensures that you are not overwhelmed from the start.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avi M.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic product, don't stress!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The ease of use and ease of implementation.

What is your favorite aspect of this product?

The fact that it is so efficient and smoother than any other platforms,

What do you dislike most about this product?

The fact that annotations are missing.

What recommendations would you give to someone considering this product?

Just buy it, you won't regret!

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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