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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Ankit S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Analytics is the mandatory tool to have

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google analytics is the most widely accepted tool that's available for integrations in other tools

What is your favorite aspect of this product?

The ease of integration is the most favourite aspect of google analytics, also the integration of GA4 + Firebase is outstanding

What do you dislike most about this product?

The cost is a bit high

What recommendations would you give to someone considering this product?

Website analytics is the must have tool for website analytics

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Efficient Service

Vipul C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Best for Website Analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

More detailed dashboard in comparison to Adobe Analytics.

What is your favorite aspect of this product?

Customizable features.

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Reliable analytics tool. Go ahead.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Luis A.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Excellent Analytics Tool for starters

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The great differentiator is undoubtedly the price, it offers a variety of pricing models depending on the company needs, this gives Google analytics the flexibility to give different products depending on user needs.

What is your favorite aspect of this product?

Mobile Analytics interactions is the greatest feature you will ever find and from my perspective is a must try.

What do you dislike most about this product?

There is an oppotunity area in Google analytics and it's support.

What recommendations would you give to someone considering this product?

As a starting point for Analytics is great but eventually will need to migrate to a more robust system.

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Generous Negotitation

Cons

  • Less Friendly Negotiation

Most Popular Google Analytics Comparisons

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