What is Google Analytics?
Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Analytics?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Segmentation
Device and Browser Analytics
Audience Demographics
Paid Search Integration
Conversion Analysis
Data Visualization
Search Engine Optimization
Customer Value Analysis
Customer Journey Modelling
Social Media Analytics
API Framework
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
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Customer Intelligence
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A/B Testing
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Google Analytics Reviews
Raman P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2022
Helps us to understand our customers' needs.
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
Google Analytics offers very unique features, such as proactive insights which detects new trends and important changes that we should be aware of. Also, reporting helps us to monitor activities on our site as they happen.
What is your favorite aspect of this product?
The Google machine learning feature has helped us to improve our ROI by 30%, by providing predictive insights from our data to help us know what our users are likely to purchase.
What do you dislike most about this product?
It has too much information which can be overwhelming to new users and therefore requires a learning curve.
What recommendations would you give to someone considering this product?
It is a fantastic product. We have been able to organize, access and visualize data to fit our business needs so they should give it a try.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Sophie R.
- Role: Consultant
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
Wonderful Solution.
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
We are currently using Google Analytics to track the number of users and visitors to our websites. It also helps us see how our ads and business are performing and find ways to all ways make it better.
What is your favorite aspect of this product?
It is not only helpful and efficient in website tracking but also in marketing. Google Analytics sends us detailed reports on areas that need improvement and how to better the way we present our product out there on the market.
What do you dislike most about this product?
Finding your way around the website can be a bit tough during the first times.
What recommendations would you give to someone considering this product?
Google analytics can track traffic on our sites; websites and social media and helps with strategizing on how to improve our revenue generating activities.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Shivam K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
simplistic tool for monitoring website traffic
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
Since 2020, I have been used Google Analytics. And it gets better every year. Tracking user behaviour on our websites is my main reliance on Google Analytics, especially when combined with Adwords. It enables me to change the adverts to make them more effective. The remarketing feature is also a bumper in this case. One of the best Google Suite tools, to put it simply. Since the prior time, the metrics have improved. Utilising Google Tag Manager and the Universal Code will make their integration simpler.
What is your favorite aspect of this product?
When attempting to identify who is accessing your website, from which articles and where, what content is being viewed, etc., GA (also known as Google Analytics) is your best buddy. The simplicity and clarity of GA's reports and graphics is a terrific advantage. Any domain or subdomain can be configured with Google Analytics in a matter of hours, and you can begin receiving data in a matter of days. It lets you identify issues and page load times, among other things, in addition to discovering who visits your website and enhancing site performance.
What do you dislike most about this product?
I haven't discovered any drawbacks to this tool based on my usage thus far. The interface, however, can be a bit awkward and challenging to use when you first use it.
What recommendations would you give to someone considering this product?
Everyone should at the very least be aware of Google Analytics, a fantastic tool! Even if the reporting isn't as thorough as a marketer might prefer, it nevertheless offers the fundamental information you need to draw insightful conclusions about the direction of your company. It is merely one more tool that aids in connecting ROI for the marketing and sales teams. Must-have business tool if you want to reach a broad network of audiences around the world.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing