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HubSpot

HubSpot Marketing Hub

Composite Score

8.9 /10

CX Score

9.0 /10

287 Reviews Write a Review

What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Email Marketing category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

1 Top Rated Features

2023

4 Top Rated Capabilities

1 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Service Experience
Contract Negotiation
Conflict Resolution

2021

HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative

6% Neutral

93% Positive

Pros

Performance Enhancing
Respectful
Helps Innovate
Reliable

Feature Ratings

Average 85

Email Delivery

Campaign Management

Segmentation

Auto-Responders

Basic Reporting and Analytics

Email Templates

Sales Intelligence & Conversion Rates

Content Authoring

Contact Database

SPAM Compliance

A/B Testing

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Ease of Data Integration

Ease of IT Administration