What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Performance Enhancing
- Respectful
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Email Templates
Sales Intelligence & Conversion Rates
Content Authoring
Contact Database
SPAM Compliance
A/B Testing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
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Marketing Platforms - Enterprise
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Website Analytics
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Marketing Automation - B2C
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Marketing Automation - B2B
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Social Media Monitoring
Translation missing: en.product_page.ratings.score 8.9
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A/B Testing
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HubSpot Marketing Hub Reviews
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shubhi A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Easy-to-use marketing automation and CRM software
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Super easy to use and intuitive!
What is your favorite aspect of this product?
Robust tool that is user-friendly and has plenty of integrations for all business needs.
What do you dislike most about this product?
Limited customization options and can have a learning curve.
What recommendations would you give to someone considering this product?
Great tool for landing pages and email workflows!
Pros
- Effective Service
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Ryan C.
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Jul 2024
Best CRM on the market
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
It can offer a variety of solutions in automation, control and activity management
What is your favorite aspect of this product?
Being able to manage my activities and schedule them
What do you dislike most about this product?
Difficulty automating tasks, validation needs to be done manually
What recommendations would you give to someone considering this product?
Evaluate the size of your team and the need for the plan, understand which one suits you best
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Commodity Features
- Vendor's Interest First
- Leverages Incumbent Status
