Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

HubSpot Marketing Hub won the following awards in the Email Marketing category

Filter By

HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Email Delivery

89

Campaign Management

87

Segmentation

86

Basic Reporting and Analytics

85

Auto-Responders

85

Sales Intelligence & Conversion Rates

84

Email Templates

83

SPAM Compliance

83

Content Authoring

83

Dynamic Content

83

Text Messaging

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Implementation

84

Ease of Customization

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

HubSpot Marketing Hub Reviews

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Very low entry curb for startups

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Acts with Integrity
  • Generous Negotitation
  • Performance Enhancing

Cons

  • Leverages Incumbent Status

Christine R.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"HubSpot is the greatest!"

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

It differs in the functions that the program has, they are very complete and easy to use.

What is your favorite aspect of this product?

It's possible to consolidate and automate your marketing activities using HubSpot marketing. It enables you to create processes and dynamic lists to automate your marketing.

What do you dislike most about this product?

Pricing is strongly influenced by the volume of marketing interactions. Even if you have a large number of acquaintances with whom you speak often, the platform is still pricey. It is better suited for B2B rather than B2C enterprises to use HubSpot,

What recommendations would you give to someone considering this product?

What a fantastic application!

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Zach M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent one-stop shop for your shop!

Likeliness to Recommend

6 /10

What differentiates HubSpot Marketing Hub from other similar products?

A very intuitive interface and shallow learning curve make HubSpot a great fit for bringing on new team members. The broad range of capabilities paired with powerful end-user support provides value to any agency regardless of size or budget.

What is your favorite aspect of this product?

Being able to switch between any of the marketing products on the fly with just a single click, and everything keeping itself automatically updated! It's a real godsend and timesaver.

What do you dislike most about this product?

The email automation features could be a bit more user-friendly for those just starting in the industry, it can seem imposing to new users.

What recommendations would you give to someone considering this product?

Definitely consider using HubSpot! It has most of the capabilities an agency would need, plus the added benefit of deep support and learning trajectories to beef up your team's professional power!

Pros

  • Reliable
  • Enables Productivity
  • Includes Product Enhancements
  • Helps Innovate

Most Popular HubSpot Marketing Hub Comparisons

Visit our IT Crisis Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171