
What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 90%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
Email Templates
Contact Database
Mobile Optimized
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
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Marketing Platforms - Enterprise
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Marketing Automation - B2C
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Marketing Automation - B2B
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Social Media Monitoring
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Website Analytics
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A/B Testing
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HubSpot Marketing Hub Reviews
Michael M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Controlled and targeted digital marketing.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot Marketing Hub was installed in the organization to gather information through marketing and advertising analysis and studies about customers and prospects. We have had the best possible performance since it arrived in the marketing department office because, in turn, we increased sales and ran campaigns dedicated to impacting and influencing other markets and getting customers excited about our products.
What is your favorite aspect of this product?
HubSpot Marketing Hub has many advantages; among them is its wide range of tools to perform different functions, such as monitoring and tracking customers, campaigns, content distribution, and market analysis.
What do you dislike most about this product?
It has a very high price; it should be a little cheaper so that companies with a limited budget can acquire it or create a fixed plan for small companies.
What recommendations would you give to someone considering this product?
Extremely efficient, we have been fortunate to have our organization has HubSpot Marketing Hub. The development of the tasks employed as monitoring, analysis, and marketing strategies have been a success, buy it and use it; you will not regret it.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Inspires Innovation
Kethwell K.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
Very secure and reliable email marketing tool.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot Marketing Hub is a very intuitive and user-friendly tool that allows you to interact seamlessly with your clients globally. It has a simple and user-friendly interface which makes it easy and simple to use and learn. It is easy and fast to implement and set up. The customer support team is readily accessible and available.
What is your favorite aspect of this product?
Since i started using HubSpot Marketing Hub, it has been of great help to me and my company. It is a powerful tool that supports powerful features that make it a super powerful product for email marketing. It has helped us to improve our business by allowing us to collaborate with our international and local customers thus providing a wide range of marketing.
What do you dislike most about this product?
HubSpot Marketing Hub is a simple and user-friendly application that brings the world crosser. It is a recommendable software for email marketing. Again, it saves you time and effort thus making it a very suitable solution for email marketing.
What recommendations would you give to someone considering this product?
I recommend HubSpot Marketing Hub as a powerful and secure tool for email marketing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy

Ian M.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
An excellent and reliable email marketing tool.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot Marketing Hub is an outstanding and very productive solution for email marketing services. It has helped us to improve our sales by enabling us to market our services worldwide. It allows us to create multiple professional campaigns and instantly send them. I like its simplicity, functionality and flexibility.
What is your favorite aspect of this product?
I like HubSpot Marketing Hub because it has brought a huge impact in our sales department. It is simple, fast and easy to implement and set up. I like the ability to manage email lists, send outbound emails within seconds and personalize emails. HubSpot Marketing Hub has a very responsive and friendly customer support team behind it.
What do you dislike most about this product?
Until today, i haven't found any challenging issues about HubSpot Marketing Hub. It is a fantastic and user-friendly tool for email marketing services.
What recommendations would you give to someone considering this product?
I like everything about HubSpot Marketing Hub and I highly recommend it to everyone looking for a great cost-effective solution for marketing. HubSpot Marketing Hub is the way to go.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity