What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 90%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
Email Templates
Contact Database
Mobile Optimized
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
Also Featured in...
Marketing Platforms - Enterprise
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Marketing Automation - B2C
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Marketing Automation - B2B
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Social Media Monitoring
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Website Analytics
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A/B Testing
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HubSpot Marketing Hub Reviews
Margaret N.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2021
A very intuitive and unique marketing application.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot Marketing Hub is one of the best and most preferred software for email marketing. It helps us to attract more customers thus making our business grow faster. It is a powerful and easy-to-use software that provides strong security for your business information.
What is your favorite aspect of this product?
HubSpot Marketing Hub is a straightforward and a very effective tool that allows us to engage clients from all over the world. It is simple to install, set up and get started. Again, it has made it extremely easy for us to market our services online thus saving money and time. The availability and responsiveness of HubSpot Marketing Hub's customer support team is an added advantage since you can contact them anytime and they respond instantly.
What do you dislike most about this product?
HubSpot Marketing Hub is a very beneficial solution for email marketing. I can't remember anything that didn't work well while using it.
What recommendations would you give to someone considering this product?
For email marketing services, i highly recommend HubSpot Marketing Hub. It is a very secure application that offers you great services.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Andrea S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Features and capabilities are great; price is high
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
The smoothness of the platform. Other tools that serve a similar purpose haven't been as customizable or easy to use.
What is your favorite aspect of this product?
Ease of use, the ability to customize, and the features
What do you dislike most about this product?
It's a great tool, but it is pricey.
What recommendations would you give to someone considering this product?
Consider becoming a HubSpot partner to recoup some of your cost over time.
Pros
- Performance Enhancing
- Trustworthy
- Fair
- Altruistic
Charles K.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2021
A very unique,simple/amazing email marketing app.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
The last 3 years we were looking for a great and cost-effective application for email marketing and i ended up with HubSpot Marketing Hub. This software has highly boosted our sales level since it allows us to engage with our company partners and customers across the Globe.
What is your favorite aspect of this product?
HubSpot Marketing Hub has been the best marketing hub in our company. I like it because it allows you to create multiple professional campaigns and instantly send them. Additionally, it has one of the best customer support in the world. They are always available to offer you help when you need most.
What do you dislike most about this product?
The platform is amazing, fantastic and very helpful. I can't find anything to mention as a complain about HubSpot Marketing Hub.
What recommendations would you give to someone considering this product?
HubSpot Marketing Hub is very unique, brilliant and very user-friendly. I recommend it to all large and small companies looking for an unique solution for email marketing.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
