
What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 90%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Sales Intelligence & Conversion Rates
Email Templates
Contact Database
Mobile Optimized
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
Also Featured in...
Marketing Platforms - Enterprise
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Marketing Automation - B2C
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Marketing Automation - B2B
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Social Media Monitoring
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Website Analytics
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A/B Testing
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HubSpot Marketing Hub Reviews

Martha A.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2021
H.M.H... An advanced email marketing platform.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot Marketing Hub has been of great help to our organization since it allows us to market our services online thus saving us much time and costs. It is one of the most secure software since it provides high security for your data. I like it because it is fast, safe and simple to install and use.
What is your favorite aspect of this product?
My experience with HubSpot Marketing Hub has always been amazing since it is a great and reliable solution for email marketing. It has helped us to improve our sales. Again, it allows us to collaborate with clients and business partners from all over the World.
What do you dislike most about this product?
HubSpot Marketing Hub is a brilliant and amazing platform for email marketing. It is a great and recommendable solution. I have nothing to dislike about it.
What recommendations would you give to someone considering this product?
I highly recommend HubSpot Marketing Hub to all companies looking for a brilliant solution for email marketing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy

David N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
A very unique application for email marketing.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot Marketing Hub is a very unique application that allows you to effectively collaborate with customers. It allows us to market our services across the world thus making it simple and easy to engage with customers.
What is your favorite aspect of this product?
I like HubSpot Marketing Hub because it saves us time, money and energy. It is one of the best email Marketing Platforms i have ever used. It has a very nice and friendly customer support team. Again, HubSpot Marketing Hub is easy and simple to install and set up.
What do you dislike most about this product?
I don't have anything to dislike about HubSpot Marketing Hub. It is our best application for email marketing.
What recommendations would you give to someone considering this product?
To all companies, i recommend HubSpot Marketing Hub as a great platform for email marketing.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features

Steve D.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
An advanced application for email marketing.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Comparing HubSpot Marketing Hub with other softwares, it supports great and very secure features that allow you to effectively collaborate with clients and business partners. It is a great Email marketing platform that allows you to create campaigns and instantly send them. I like its intuitive and user-friendly interface that makes it simple to learn and get started.
What is your favorite aspect of this product?
My favorite aspect of HubSpot Marketing Hub is its affordability, accessibility and functionality. It is one of the easiest and safest application i have ever encountered. It has helped us to grow our business within a very short period of time. I like the fact that HubSpot Marketing Hub customer support is readily available.
What do you dislike most about this product?
Since i started using HubSpot Marketing Hub, it has been a great platform for email marketing and i have never encountered any challenge. I dislike nothing about it.
What recommendations would you give to someone considering this product?
I recommend HubSpot Marketing Hub for email marketing services. It is a very secure and easy-to-use application. Implement it and enjoy email marketing services.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service