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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 90%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
Translation missing: en.product_page.ratings.score 8.9
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Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.8
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Jira Reviews
Bethsheeba M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
End to end solutions..
Likeliness to Recommend
What differentiates Jira from other similar products?
User friendly project tracking tool.
What is your favorite aspect of this product?
Visual representation is good.
What do you dislike most about this product?
Nothing as of now.
What recommendations would you give to someone considering this product?
A good tracking tool which has integration with test management tool.
Pros
- Unique Features
- Efficient Service
- Helps Innovate
- Continually Improving Product
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Praveen K.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
One stop solution to track your project progress.
Likeliness to Recommend
What differentiates Jira from other similar products?
It's user interface is quite easy to understand and user friendly. It has a lot of features which would simplify our work. Easy and efficient way to track the progress of the project.
What is your favorite aspect of this product?
Track all the progress in one place. Easy to create and assign the tasks and is user friendly.
What do you dislike most about this product?
Error messages are sometimes not very clear. It should be more specific.
What recommendations would you give to someone considering this product?
It's a best product available in the market to track the progress of the project.
Pros
- Performance Enhancing
- Unique Features
- Effective Service
- Saves Time
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Twesimire O.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Best task management Software
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has ability to write JQL And supports integration of Google sheets which makes it incomparable to others
What is your favorite aspect of this product?
The Customer Support is great and works on autopilot
What do you dislike most about this product?
I expected plenty software integrations and I got disappointed
What recommendations would you give to someone considering this product?
Its a pretty straight forward software, I recommend it
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity