What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Drag and Drop Prioritization
Shared Task List
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Management - Enterprise
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Product Management
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Application Lifecycle Management
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Jira Reviews
Rahul K.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Nov 2024
Powerful but complex for new users.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differentiates itself through its deep customization, strong support for Agile methodologies (Scrum and Kanban), and seamless integration with development tools like Bitbucket and Bamboo. It's highly adaptable for complex workflows, especially in software development, offering detailed issue tracking, advanced reporting, and scalability for both small and large teams.
What is your favorite aspect of this product?
One of the standout aspects of Jira is its flexibility in customizing workflows. This allows teams to tailor the tool to their exact processes, whether they're following Agile, Waterfall, or hybrid approaches. It’s especially valuable for development teams with complex needs, as they can create detailed issue types, statuses, and automations to match their unique project requirements.
What do you dislike most about this product?
One downside of Jira is its complexity, especially for new users. The wide range of features and customization options can be overwhelming, and setting up workflows, permissions, and dashboards often requires a steep learning curve. This can lead to frustration for teams without dedicated Jira administrators or technical expertise.
What recommendations would you give to someone considering this product?
For someone considering Jira, I’d recommend the following: 1. Assess your needs: Jira is most beneficial for software development teams with complex workflows or Agile processes. If your team doesn’t require that level of customization, simpler tools like Trello or Asana might be a better fit. 2. Invest in training: Given its complexity, investing time in training or having a dedicated Jira administrator can help ensure your team uses the tool efficiently and avoids common pitfalls. 3. Start small: Begin with basic features (like Kanban boards or simple issue tracking) and gradually expand as you become more comfortable.
Pros
- Performance Enhancing
- Saves Time
- Client Friendly Policies
- Fair
Muhammad L.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2024
Good Product!
Likeliness to Recommend
What differentiates Jira from other similar products?
Other than Jira I haven't tried a lot of other products so I cannot comment on uniqueness but the all the features that I needed were there in Jira.
What is your favorite aspect of this product?
Breadth of features
What do you dislike most about this product?
This product os not the most intuitive if you haven't used similar product before.
What recommendations would you give to someone considering this product?
Defnitely try it. You will not be dissappointed.
Pros
- Reliable
- Enables Productivity
- Security Protects
- Helps Innovate
senthil b.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Nov 2024
Fantastic Product which makes tester life easy
Likeliness to Recommend
What differentiates Jira from other similar products?
User friendly
What is your favorite aspect of this product?
Easy to understand
What do you dislike most about this product?
To much of modules which makes confusions sometimes
What recommendations would you give to someone considering this product?
very efficient tool
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Trustworthy
